Results 31 to 40 of about 15,537,354 (362)
BMC Health Services Research, 2020 Background Patient experience is an important indicator of quality of health care. In Norway, little is known about the quality of health care for immigrants. The aim of this study was to compare patient-reported experiences with general practice between
Marte Kjøllesdal +3 more
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Improving public services using artificial intelligence: possibilities, pitfalls, governance
, 2020 Artificial intelligence arising from the use of machine learning is rapidly being developed and deployed by governments to enhance operations, public services, and compliance and security activities.
Paul Henman
semanticscholar +1 more source
, 2020 This paper reports on a study of value co-destruction in public services, i.e. diminishment of value by interaction between providers, users, and other actors.
M. Engen +3 more
semanticscholar +1 more source
BMC Health Services Research, 2023 Background Colorectal cancer (CRC) is a leading cause of death in Canada and early detection can prevent deaths through screening. However, CRC screening in Alberta, Canada remains suboptimal and varies by sociodemographic and health system ...
Geneviève Jessiman-Perreault +9 more
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A Bibliometric Analysis of Stakeholders' Perceptions on Public Service Quality and Performance. Trends, Themes and Future Directions [PDF]
Applied Research in Administrative SciencesThis article undertakes a comprehensive study of worldwide literature gathered from the Web of Science database, using bibliometric analysis. The analysis covers all the years, and most publications are from 1988 to 2024. The primary focus of the inquiry
SABIE Oana-Matilda +2 more
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Outsourcing Public Services to the Social Services System
Управленческое консультирование, 2021 Goals and objectives. The article is devoted to the issue of modernizing the Russian sphere of providing public social services to the population with a social service system using outsourcing technology. The problems inherent in traditional industry of
I. S. Orlova, G. M. Tsinchenko
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Public sector restructuring and regional development: the impact of compulsory competitive tendering in the UK [PDF]
, 2002 This paper contributes to the analysis of contemporary public sector restructuring in the UK through an evaluation of the impact of the introduction of compulsory competitive tendering (CCT) for the provision of local public services.
Patterson, A., Pinch, P. L.
core +1 more source
Close encounters of the digital kind: A research agenda for the digitalization of public services
Government Information Quarterly, 2019 This paper contributes to e-government research by presenting a review and discussion on how digitalization of public services has affected the interaction between citizens and government.
Ida Lindgren +3 more
semanticscholar +1 more source
Public-interest services revisited [PDF]
Journal of European Public Policy, 2002 The provision of utilities for all at an affordable price has long been regarded as a prerequisite for everyday life, generally guaranteed by the state. But in recent years, publicly owned utilities throughout Europe have come under increasing fire for their poor performance--their lack of productive efficiency, their failure to identify consumer ...
openaire +4 more sources
Response probabilities and response-mode preferences in a self-administered survey
BMC Research Notes, 2019 Objective Response rates in surveys continue to fall, and electronic online versions are increasingly replacing paper questionnaires in order to save costs and time. This can influence the composition of the respondent group in surveys. Using data from a
Ingeborg Strømseng Sjetne +3 more
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