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Management of Quality ‐ Quality of Management
The TQM Magazine, 1989Discusses that for TQM to succeed, management must be prepared to lead and motivate the workforce. Asserts this is accomplished by creating a corporate vision of quality, training employees to understand the concept of the quality chains and empowering workers to assume individual responsibility for each quality process.
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Twenty-first century Total Quality Management: the Emergence Paradigm
The TQM Journal, 2019Purpose The purpose of this paper is to present the framework of a fourth paradigm since the existing three paradigms in quality management are not sufficient anymore to understand what happened in the past and surely fail to understand what is ...
E. Kemenade, T. Hardjono
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Supply Chain Management, 2019
PurposeThis study aims to investigate the effect of supply chain quality management on operational performance in Vietnamese manufacturing companies.Design/methodology/approachQuestionnaire survey is conducted to collect data from Vietnamese ...
A. Phan +4 more
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PurposeThis study aims to investigate the effect of supply chain quality management on operational performance in Vietnamese manufacturing companies.Design/methodology/approachQuestionnaire survey is conducted to collect data from Vietnamese ...
A. Phan +4 more
semanticscholar +1 more source
Quality Management and the Management of Quality in European Public Administrations
2017Quality management in European Public Administrations has been shifting from a producer point of view to a citizen/customer point of view. The shift towards an increased citizen/customer participation at all the different stages in the policy and management cycle will result in a change in focus and locus of quality management.
Van Dooren, Wouter +2 more
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The influence of total quality management on customer satisfaction
International Journal of Healthcare Management, 2019Objective As healthcare costs continue to rise, healthcare consumers expect service quality to improve. The aim of this study was to investigate the influence of Total Quality Management by a healthcare facility on perceived service quality and patient ...
T. Nguyen, Keisuke Nagase
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Quality Management neé Quality Assurance
JONA: The Journal of Nursing Administration, 1986The chief question that should concern patients, providers, and society today is this: Will the price we pay for lower cost medical care be lower quality?
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Total Quality Management and Business Excellence, 2019
Nowadays, the concept of quality management is a key factor in organisational success and survival. Over the past decades, a wide range of approaches has been introduced in regard to quality management.
Mohammad Reza Sadeghi Moghadam +2 more
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Nowadays, the concept of quality management is a key factor in organisational success and survival. Over the past decades, a wide range of approaches has been introduced in regard to quality management.
Mohammad Reza Sadeghi Moghadam +2 more
semanticscholar +1 more source
[Management of quality or quality of management].
Zeitschrift fur Evidenz, Fortbildung und Qualitat im Gesundheitswesen, 2009All well-known quality management (QM) models in health care also address issues of the quality of leadership, even if they do so with varying intensity. Skills in managing organisations are a basically important quality in a top manager, but skills in leading people have been revealed as being most relevant.
Hans-Konrad, Selbmann +1 more
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The evolution and convergence of total quality management and management theories
Total Quality Management and Business Excellence, 2018This study compares the historical evolution of Total Quality Management (TQM) to eight well-known management theories to investigate whether there are affinities between TQM and the selected management theories.
S. M. Dahlgaard-Park +2 more
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Journal of Occupational and Environmental Medicine, 1993
Total quality management will provide important benefits for organizations that are involved with the delivery of occupational and environmental health care. These organizations should shift from traditional medical management to the new paradigm. Identification of a set of relevant parameters for this new management system is necessary to implement ...
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Total quality management will provide important benefits for organizations that are involved with the delivery of occupational and environmental health care. These organizations should shift from traditional medical management to the new paradigm. Identification of a set of relevant parameters for this new management system is necessary to implement ...
openaire +2 more sources