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A Conceptual Paper on SERVQUAL-Framework for Assessing Quality of Internet of Things (IoT) Services [PDF]
International Journal of Financial Research, Vol. 10, No. 5,
Special Issue; 2019, 2020 Service quality possesses the vital prominence in usability of innovative products and services. As technological innovation has made the life synchronized and effective, Internet of Things (IoT) is matter of discussion everywhere. From users' perspective, IoT services are always embraced by various system characteristics of security and performance. A
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Quality of health services [PDF]
World Journal of Advanced Research and Reviews, 2021 Introduction: Health services are that part of the health system, which focuses specifically on the provision of health care services in the society. A health system includes a complex set of structural relationships between populations and institutions that have an impact on health. Purpose: This review aims to investigate the relationship between the
Christos Iliadis +5 more
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Quality service in radiology [PDF]
Biomedical Imaging and Intervention Journal, 2007 Radiology is part of the service industry and as a service provider one needs to understand quality and delivery of service. This includes knowledge of customer service, customer satisfaction and all its related issues as well as quality assurance and improvement issues.
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Machine learning for assessing quality of service in the hospitality sector based on customer reviews [PDF]
, 2021 The increasing use of online hospitality platforms provides firsthand information about clients preferences, which are essential to improve hotel services and increase the quality of service perception. Customer reviews can be used to automatically extract the most relevant aspects of the quality of service for hospitality clientele.
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Fairness as a QoS Measure for Web Services [PDF]
EPTCS 2, 2009, pp. 115-127, 2009 Service Oriented Architectures (SOAs) are component-based architectures, characterized by reusability, modularization and composition, usually offered by HTTP (web services) and often equipped with a Quality of Services (QoS) measure. In order to guarantee the fairness property to each client requesting a service, we propose a fair version of the (Soft)
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Monitoring Information Quality within Web Service Composition and Execution [PDF]
, 2017 The composition of web services is a promising approach enabling flexible and loose integration of business applications. Numerous approaches related to web services composition have been developed usually following three main phases: the service discovery is based on the semantic description of advertised services, i.e.
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Analysis of Student Satisfaction Toward Quality of Service Facility [PDF]
D. Napitupulu, L. Abdillah, et al., (2018), 2018 The development of higher education is very rapid rise to the tight competition both public universities and private colleges. XYZ University realized to win the competition, required continuous quality improvement, including the quality of existing service facilities.
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Optimal Pricing of Internet of Things: A Machine Learning Approach [PDF]
IEEE Journal on Selected Areas in Communications, 2020 dIEEE
Journal on Selected Areas in Communications IEEE Journal on Selected Areas in
Communications, 2020 Internet of things (IoT) produces massive data from devices embedded with sensors. The IoT data allows creating profitable services using machine learning. However, previous research does not address the problem of optimal pricing and bundling of machine learning-based IoT services.
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Web service selection based on ranking of qos using associative classification [PDF]
, 2012 With the explosive growth of the number of services published over the Internet, it is difficult to select satisfactory web services among the candidate web services which provide similar functionalities. Quality of Service (QoS) is considered as the most important non-functional criterion for service selection.
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External Service Sensing (ESS): Research Framework, Challenges and Opportunities [PDF]
arXiv, 2021 The flourish of web-based services gave birth to the research area \textit{services computing}, a rapidly-expanding academic community since nearly 20 years ago. Consensus has been reached on a set of representative research problems in services computing, such as service selection, service composition, service recommendation, and service quality ...
arxiv