Results 31 to 40 of about 5,817,832 (398)
Analysis of Student Satisfaction Toward Quality of Service Facility [PDF]
The development of higher education is very rapid rise to the tight competition both public universities and private colleges. XYZ University realized to win the competition, required continuous quality improvement, including the quality of existing ...
Darmawan Napitupulu+9 more
semanticscholar +1 more source
Perceived Health Service, Quality of Care, and Multidrug Resistent Tuberculosis: A Case-Control Study in Central Java, Indonesia [PDF]
Background: Tuberculosis (TB) remains a leading cause of morbidity and mortality in developing countries, including Indonesia. Drug resistance, in combination with other factors, results in even more increased morbidity and mortality due to tuberculosis.
Boonyaleepun, S. (Suwanna)+3 more
core +1 more source
Impacts of service robots on service quality
With rapid advances in technologies, especially in artificial intelligence, smart sensors, big data analytics, and robotics, the service industry began introducing robots to perform a variety of functions.
Ai-Hsuan Chiang, S. Trimi
semanticscholar +1 more source
Coping with age-related hearing loss: patient-caregiver dyad effects on quality of life
Background and aims Patients with age -related hearing loss (ARHL) and their natural caregivers have to confront a disability that produces progressive lifestyle changes.
Sébastien Lazzarotto+6 more
doaj +1 more source
Telecom Operator’s Approach to QoE
Telecommunication networks are ever more frequently relying on artificial intelligence and machine learning techniques to detect specific use patterns or potential errors and to take automated decisions when these are encountered.
Karol Kowalik+3 more
doaj +1 more source
The Effect of Service Quality on Loyalty using Satisfaction as an Intervening Variable (Study on Entrepreneurs in Bekasi Bonded Zone) [PDF]
This research aims to discover and analyse the effect of service quality on loyalty of entrepreneurs in Bonded Zone using entrepreneurs' satisfaction as the intervening variable.
Jumawan, J. (Jumawan)
core +1 more source
This study aimed to investigate the effects of different injection sites, including dorsal, cheek, and pectoral fin muscles, on the pharmacological properties of amoxicillin (AMOX) in olive flounder (Paralichthys olivaceus) after a single intramuscular ...
Ji-Hoon Lee+6 more
doaj +1 more source
Diagnosing Service Quality in Retailing: The Case of Singapore [PDF]
This paper examines the service quality perceptions of consumers towards retailers in Singapore. We applied SERVQUAL, a popular measure of service quality to a sample of 172 consumers to assess service quality perceptions, expectations and gaps in ...
Durvasula, Srinivas, Lysonski, Steven
core +2 more sources
Assessing the effects of service quality on customer satisfaction
Article history: Received: September 5, 2018 Received in revised format: October 8, 2018 Accepted: November 7, 2018 Available online: November 7, 2018 A constant concern of academic institutions has been to improve the customer satisfaction in university
Asyraf Afthanorhan+4 more
semanticscholar +1 more source
Implications of customer participation in outsourcing noncore services to third parties [PDF]
Purpose Focal service providers increasingly involve customers in the decision-making about outsourcing parts of the service delivery process to third parties.
De Pourcq, Kaat+4 more
core +3 more sources