Results 151 to 160 of about 1,192 (236)

Service Recovery in Chatbot‐mediated Environments: Trust Dynamics and Customer Loyalty Intentions

open access: yesBritish Journal of Management, EarlyView.
Abstract Prior research has shown that customers’ perceptions of chatbots may be influenced by the situational context in which human–chatbot interactions take place. This research advances understanding of artificial intelligence (AI)‐enabled chatbot‐led service failure recovery (SFR) in the context of customer loyalty.
Wilson Ozuem   +2 more
wiley   +1 more source

VAT cuts as emergency policy intervention: evidence from the UK case

open access: yesFiscal Studies, EarlyView.
Abstract In July 2020, the UK government reduced the rate of value‐added tax on hospitality services from 20 per cent to 5 per cent as an emergency policy intervention. Using a novel dataset of detailed hotel room characteristics in the UK and three European comparison countries, we estimate how much of the tax cut was passed on to consumers via a ...
Luisanna Onnis   +3 more
wiley   +1 more source

Design, Analysis, and Implementation of an Improved High-Gain Quasi-Switched Boost Inverter

open access: yesInternational Journal of Engineering
M. Hosseinpour   +4 more
openaire   +1 more source

Non‐Fundamental Loan Renegotiations

open access: yesJournal of Accounting Research, EarlyView.
ABSTRACT Prior studies predominantly examine fundamental performance‐driven explanations of loan renegotiations. We contrast with this work by investigating the improvement in secondary loan market trading conditions as a non‐fundamental driver of loan renegotiation. Exploiting a regression discontinuity design around the LSTA 100 Index reconstitution,
AJ YUAN CHEN   +3 more
wiley   +1 more source

Reconfigurable Inflatables Through Controlled Surface Crumpling. [PDF]

open access: yesAdv Sci (Weinh)
Yang Y   +8 more
europepmc   +1 more source

Market Integration and Nonlinear Price Transmission in 19th‐Century British Wheat Markets

open access: yesJournal of Agricultural Economics, EarlyView.
ABSTRACT Important developments in infrastructure and institutions characterized 19th‐Century wheat markets in Great Britain. Among these developments was the construction of the national rail system which enabled cheaper and more efficient transport of grain and other bulky cargoes between inland towns and ports.
Barry K. Goodwin, A. Ford Ramsey
wiley   +1 more source

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