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Total Quality Management and Residential Real Estate Agency Issues [PDF]
This study explores the implications of applying Total Quality Management (TQM) principles to residential real estate brokerage, specifically the need for customer focus.
Hans R. Isakson, Michael Spencer
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Agency Costs and Inefficiency in Commercial Real Estate
Journal of Real Estate Portfolio Management, 1997Executive Summary. Persistence in partially disaggregated NCREIF returns suggests that the institutional real estate market is inefficient and that the most significant source of market inefficiency is agency cost. A major structural distinction between the stock and real estate markets is the imposition of an agency cost control mechanism on stock ...
Richard Graff, James Webb
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Client selection of a residential real estate agency or agent
Services Marketing Quarterly, 1991Research relating to professional services marketing remains somewhat sparse, despite the increased attention the topic is receiving in the business and academic press. This article reports the findings of a study relating to client selection of a particular type of professional service provider: a residential real estate agent/agency, a virtually ...
Ellen Day, Hugh O. Nourse
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Architectural Agency Through Real Estate Development
2020In today’s world, architects are facing a problem of diminished control over the built environment. Across the industry, architects are forfeiting influence to developers, contractors, and lawyers due to increased concerns about innumerable risks. Architecture, for the most part, is dependent on other professions to create opportunities, and thus is ...
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Influence of Developers′ Characteristics on Real Estate Agency Appointments
Marketing Intelligence & Planning, 1994For real estate agency firms to market their services successfully they would need to understand the factors which motivate developers to engage them for their services. Examines the factors which motivate developers to appoint their marketing agents. Four categories of motivational factors could be identified for this study.
Low Sui Pheng, Kee Siang Hoe
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Real estate agency in China in the information age
Property Management, 2006PurposeThis paper aims at examining the emergence of the current structure of the real estate agency businesses in Beijing in the age of information technology.Design/methodology/approachThe study utilises the analytical framework developed under the Grounded Theory model by coding the interview results with six major real estate agencies in Beijing ...
Li, LH, Wang, C
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Corporate real estate sales and agency costs of managerial discretion
Property Management, 2007Purpose – The purpose of this paper is to examine empirically the financing hypothesis of Lang et al. for asset sales in the context of corporate real estate transactions.Design/methodology/approach – Exploiting the concept that monitoring can reduce agency problem of managerial discretion, this paper employs the event‐study methodology and regression ...
Ming‐Long Lee, Ming‐Te Lee
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The Effect of Agency Reform on Real Estate Service Quality
Journal of Housing Research, 2004This study examines the impact of recent state real estate agency reforms on real estate service quality. The analysis expands prior literature by examining licensing law effects on service quality using state adjudicated disciplinary action decisions as a measure of quality, adding recent state law developments as explanatory variables, and including ...
Katherine Pancak, C. Sirmans
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Are social network useful for the real estate market? A case study of an italian real estate agency
ESPERIENZE D'IMPRESA, 2019This article aims to understand if and how social networks’ marketing strategy could help real estate agencies to attract both homebuyers and home sellers. In particular, this paper investigates the reasons why real estate firms decide to use social networks and how these new media can be integrated in a synergistic way with other media and Customer ...
Chiacchierini, Claudio +2 more
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The entrepreneurial alliance: franchising in real estate agency
Abstract not available.Flint-Hartle, Susan, De Bruin, Anne
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