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Do We Still Need Reference Services in the Age of Google and Wikipedia?
Reference Librarian, 2016exaly
Opportunities for reference services: The bright side of reference services in the 1990s
The Journal of Academic Librarianship, 1993openaire +1 more source
Using Meebo's embedded IM for academic reference services
Reference Services Review, 2009William Breitbach
exaly
Electronic Reference Services: Mediation for the 1990s
The Reference Librarian, 1992openaire +1 more source
Good Reference Service? Great Reference Service? What's the Difference?
The Reference Librarian, 2009openaire +1 more source
Opportunities for reference services: The bright side of reference services in the 1990s
Information Processing & Management, 1992openaire +1 more source
Reference Group Influence and Perceived Risk in Services Among Working Women in Singapore
Journal of International Consumer Marketing, 2001exaly
User perceptions of social questions and answer websites for library reference services
Electronic Library, 2015exaly