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Proceedings of the 22nd annual international conference on Design of communication: The engineering of quality documentation, 2004
Executives and technical managers are demanding that usability professionals justify their work with improved ROI. In his talk, Cooper shows how a better understanding of the economics of software moves us way beyond mere ROI to the dramatic reduction of the high rate of software project failure, currently well in excess of 50%.
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Executives and technical managers are demanding that usability professionals justify their work with improved ROI. In his talk, Cooper shows how a better understanding of the economics of software moves us way beyond mere ROI to the dramatic reduction of the high rate of software project failure, currently well in excess of 50%.
openaire +1 more source