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Citizen Satisfaction: A Multicriteria Satisfaction Analysis
International Journal of Public Administration, 2013Governments across Europe face the challenge of responding to public demand for more valuable, responsive, and efficient and effective services. In this article we will evaluate the public services in Greece. More specifically, this article refers to a citizen's satisfaction web survey for Citizens’ Service Centers. The analysis of the data is based on
Panagiotis Manolitzas +1 more
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Satisfaction guaranteed? Forensic consumer satisfaction survey
International Journal of Mental Health Nursing, 2018AbstractDespite many people being forensically hospitalized worldwide, there is limited research reporting on their views of the care they receive. To describe consumer satisfaction and areas for improvement, we utilized our forensic psychiatric hospital's consumer survey.
Tracey Cannon +2 more
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Psychological Reports, 1968
The author ( 1965) has suggested a satisfaction-cooperation hypothesis (a reverse form of the frustrrcion-aggression hypothesis) to account for some results with Prisoner's Dilemma games. According to this formulation, a person's cooperative behavior is a function of his outcomes relative to his level of expectations.
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The author ( 1965) has suggested a satisfaction-cooperation hypothesis (a reverse form of the frustrrcion-aggression hypothesis) to account for some results with Prisoner's Dilemma games. According to this formulation, a person's cooperative behavior is a function of his outcomes relative to his level of expectations.
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Housing Satisfaction, Life Satisfaction, And Disability
Housing and Society, 1978The housing satisfaction of households with and without disabled members was investigated based on a survey of 1267 Iowa households. Households with disabled members were more likely to want to make additions or alterations, but there was no significant difference in housing satisfaction between households with and without disabled members.
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Advances in Dental Research, 1997
Patient satisfaction with dental care is compared across six United States groups: Whites in Baltimore and San Antonio, African-Americans in Baltimore, Hispanics in San Antonio, and Native Americans in the Southwest and the Dakotas. First, differences in patient satisfaction across ethnic groups and between two age groups (65-74 years old and 35-44 ...
N M, Reifel, H, Rana, M, Marcus
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Patient satisfaction with dental care is compared across six United States groups: Whites in Baltimore and San Antonio, African-Americans in Baltimore, Hispanics in San Antonio, and Native Americans in the Southwest and the Dakotas. First, differences in patient satisfaction across ethnic groups and between two age groups (65-74 years old and 35-44 ...
N M, Reifel, H, Rana, M, Marcus
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The Journal of practical nursing, 1997
The human body comes with no instructions, no warranties, and no money-back guarantees. When it needs service, patients turn to health care providers--brimming with a wealth of valuable knowledge and experience. But even we cannot offer any guarantees.
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The human body comes with no instructions, no warranties, and no money-back guarantees. When it needs service, patients turn to health care providers--brimming with a wealth of valuable knowledge and experience. But even we cannot offer any guarantees.
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Integrating supplier satisfaction with customer satisfaction
Total Quality Management, 2000(2000). Integrating supplier satisfaction with customer satisfaction. Total Quality Management: Vol. 11, No. 4-6, pp. 427-432.
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Nursing Management, 2007
Health service managers are ten times more satisfied in their day to day work than nurses, according to a new survey.
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Health service managers are ten times more satisfied in their day to day work than nurses, according to a new survey.
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