Results 31 to 40 of about 8,425,101 (325)

DAMPAK KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RUMAH SAKIT (Analisis Pengukuran Kinerja NonKeuangan)

open access: yesAkuntansi dan Teknologi Informasi, 2019
Performance measurement in hospitals is difficult to do because the human resources did much in the operational activities. This study tried to analyze patient satisfaction as one of the non-financial measurement process quality of services performed by
Dian Purnama Sari, Erwin Saraswati
doaj   +1 more source

Measuring patient satisfaction [PDF]

open access: yesBritish Journal of General Practice, 2008
In the September issue of BJGP, Hankins et al published a brief report1 criticising the reliability and validity of the two survey instruments which are used for measuring patient satisfaction (the (Improving Practice Questionnaire [IPQ] and the General Practice Assessment Questionnaire [GPAQ]) in general practices nationally in order to monitor the ...
openaire   +1 more source

Development of Corporate Performance Management in the Context of Customer Satisfaction Measurement

open access: yes, 2016
The paper presents the research results in the area of Net Promoter Score integration into the corporate performance measurement and management in the paradigm of the 21st century.
L. Dvořáková, Olga Faltejsková
semanticscholar   +1 more source

Presenting Fuzzy Approach on Customer Satisfaction Measurement Case Study: Dairying Company [PDF]

open access: yesMuṭāli̒āt-i Mudīriyyat-i Ṣan̒atī, 2007
Tending to customer rightly overtax, Organizations gain new customers and keep their satisfaction, therefore based on created competition, organization and companies should seeking suitable ways to customer’s absorption and maintenance.
Ali Mohammadnia
doaj  

Persepsi Nilai Pelanggan dan Kepuasan di Klinik Swasta “X” di Surabaya

open access: yesJurnal Administrasi Kesehatan Indonesia, 2017
The increasing number of health service industry caused an increase of health service demand. Keeping service quality is a main key to give good service to patient.
Mohammad Rahman Hakim
doaj   +1 more source

Sexuality and affection among elderly German men and women in long-term relationships: results of a prospective population-based study. [PDF]

open access: yesPLoS ONE, 2014
Satisfaction with sexual activity i.e. sexual satisfaction and the importance of sexuality and affection were analysed using data from the German "Interdisciplinary Longitudinal Study of Adult Development" (ILSE).
Britta Müller   +4 more
doaj   +1 more source

Measuring patient satisfaction

open access: yesNursing Practice Today, 2021
The article's abstract is not available.
openaire   +2 more sources

What is love? Exploring the meaning of brand love and its role in determining brand loyalty

open access: yesMultidisciplinary Business Review, 2020
This paper measures brand love of smartphones in a specific cultural context. It assesses and compares the effects of brand love and satisfaction on brand loyalty and positive word-of-mouth.
Chantal Mahlke   +2 more
doaj   +1 more source

Intensität und Wahrnehmung der Messung der Zufriedenheit der Kunden [PDF]

open access: yesACC Journal, 2016
Wenngleich die aus Messungen der Kundenzufriedenheit (CS) gewonnenen Informationen zu den wertvollen Auslösern von Verbesserungsaktivitäten zählen, stoßen sie in der Praxis auf verschiedene Barrieren, welche eine systematische Messung verhindern.
Peter Madzík, Pavol Križo
doaj   +1 more source

PROMIS® General Life Satisfaction scale: construct validity in musculoskeletal pain patients

open access: yesChiropractic & Manual Therapies, 2020
Background Life satisfaction is part of subjective well-being. Measurement of life satisfaction is undertaken using self-report measures. This study aimed to evaluate the structural validity, concurrent validity, and internal structure of the PROMIS ...
Brett Vaughan   +2 more
doaj   +1 more source

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