Volunteers: How to recruit and retain them? [PDF]
This research aspires to discuss and analyse the current system of recruiting and retaining volunteers in the events industry, and a comparison with the volunteer programme model existing in H3 Group.
Ismael, Izmee, Pena, Victoria
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To investigate operations efficiency at ShineOn Car Wash and Grooming Specialist and its impact on service quality [PDF]
The aim of this research project is to investigate the operational efficiency at Shine On Car Wash & Grooming Specialists and its impact on customer satisfaction and service quality.
Harnett, Denise, Kumar, Pawan
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Effect of cloud accounting on an accounting firm’s costs [PDF]
The accounting profession experienced a significant revolution when paper-based practices, such as manual bookkeeping of ledgers and trial balances, shifted to the use of specialised accounting software.
Bosman, Rudi, Manisha, Meenal
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Investigating the training and development of O24U NZ Ltd to improve employees’ performance [PDF]
The topic of this research is to investigate the training and development of O24U to improve employees’ performance. This research aims to: firstly, investigate the process of O24U NZ Ltd using training and development; secondly, to research the ...
Davis-Ngatai , Priscilla S.T. +1 more
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To investigate the inventory management system used by Yogiji’s Food Mart to reduce waste. [PDF]
Approaching graduation, the first question for every student is “Will I be able to find a job?” If they find a job, the next question will properly be “Can I perform well at work” This research investigated whether students can use what they have learned
Chauhan, Pruthvikumar, Harnett, Denise
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Developing a business strategy to increase customer loyalty for Q variety stores [PDF]
Q Variety Stores started as a small $2 shop in 2012, and now it has expanded to eight branches and one franchise all over New Zealand. As the business grows, Q Variety Stores is also facing more increased competition from its peers in the industry ...
Davis-Ngatai , Priscilla S.T., Liu, Fan
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Analyse the wine market at Budget Liquor 2009 Limited to develop customer segmentation profiles [PDF]
The aim of the research is to analyse the wine market at Budget Liquor 2009 Limited to develop customer segmentation profiles, as the organisation wants to grow its wine market. It is a limited company, which is a SME.
Harnett, Denise, Saini, Krishna
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Understanding and listening to customers in order to retain them: An analyses of customer satisfaction in SMEs in New Zealand [PDF]
This study is about the importance of customer retention in small and medium enterprises in New Zealand, investigating the value of customer retention and customer loyalty. The aim of this research is to find a usable strategy in order to attain customer
Dadha, Antriksh, Ismael, Izmee
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A business case for work-life balance in retail management. [PDF]
Retail is one of New Zealand’s largest sectors, employing close to 200,000 people full-time, but with changes in competition and growth in the industry, the expectations of retail managers are increasing, along with their workload. This research looks at
Brown, Caro, Taylor, Beverly
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