Results 341 to 350 of about 10,154,476 (391)
Some of the next articles are maybe not open access.
Exploring service failure in a business-to-business context
Journal of Services Marketing, 2015Purpose – This study aims to explore how business-to-business service failures manifest in a manufacturing context. Design/methodology/approach – The empirical research involved two case studies: case study one included 20 interviews in the metal finishing ...
Zhu, Xia, Zolkiewski, Judy Mary
openaire +2 more sources
, 2015
Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences.
J. Bryson, P. Daniels
semanticscholar +1 more source
Service business accounts for more than 75 per cent of the wealth and employment created in most developed market economies. The management and economics of service business is based around selling expertise, knowledge and experiences.
J. Bryson, P. Daniels
semanticscholar +1 more source
Proceedings. IEEE International Conference on e-Commerce Technology, 2004. CEC 2004., 2004
The fundamental challenge of e-commerce is enabling companies to do business with one another across a network, despite different business processes and computer systems. Traditionally, these problems were overcome through expensive custom point-to-point integration or Electronic Data Interchange (EDI) networks. The promise of the Internet, by contrast,
openaire +3 more sources
The fundamental challenge of e-commerce is enabling companies to do business with one another across a network, despite different business processes and computer systems. Traditionally, these problems were overcome through expensive custom point-to-point integration or Electronic Data Interchange (EDI) networks. The promise of the Internet, by contrast,
openaire +3 more sources
Business to Business Service Brands
2001Professional services are all the services on the market which aimed at companies: Furniture, goods and equipment rental for companies: rental of cars and industrial vehicles, building equipment (cranes, cement-mixers, scanffolding, etc.), office and IT equipment (word processors, photocopiers and scanners, computers and peripherals, telephone ...
openaire +2 more sources
Using Web Services in Business-to-Business Integration
2004The Web services paradigm promises well for the future of Business-to-Business integration (B2Bi). Currently, however, this paradigm is still in its infancy and organizations investing in Web services are facing many challenges. In this chapter we discuss some important B2Bi issues and examine how Web services could play their part in these.
Frank Goethals +2 more
openaire +2 more sources
Constructing a sustainable service business model
, 2014Purpose – The purpose is to conceptually construct a service-dominant (S-D) logic-based integrated product service system (IPSS) business model. Design/methodology/approach – The model is constructed through literature reviews and inferences.
Chun-Hsien Liu +3 more
semanticscholar +1 more source
Outsourcing Engineering Services - The Business Side of the Business
Proceedings of SPE Annual Technical Conference and Exhibition, 1996Management Summary This paper provides guidelines for identifying, evaluating, and selecting the appropriate type of outsourcing personnel and estimating the costs associated with use of these resources. A description of available personnel resources (consulting companies, service companies, contractors, and semiretired ...
openaire +2 more sources
Partners for Business-to-Business Service Innovation
IEEE Transactions on Engineering Management, 2013Firms that open up their organizational boundaries and access valuable external sources of knowledge can create new opportunities for innovation. However, little is known about this conjecture in the business-to-business (B-to-B) service context: whether B-to-B service firms utilize external knowledge and ideas for innovation, and if so, which types of
openaire +2 more sources
Communicating Value for Business-to-Business Services
Journal of Promotion Management, 1995This article presents the resulls of an empirical study designed to assess the importance of various information aspects of communication in promoting business-to-business services. A total of 345 telecommunications managers assessed the importance of promoting service value in terms of both the value of the service to the customer and the value of the
openaire +2 more sources
2007
This Handbook aims to provide an overview of regular survey activities, as well as to show how survey results can be used scientifically in the context of business-cycle analysis and forecasting.
openaire +2 more sources
This Handbook aims to provide an overview of regular survey activities, as well as to show how survey results can be used scientifically in the context of business-cycle analysis and forecasting.
openaire +2 more sources