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Are Business Services Immune to the Business Cycle?
Growth and Change, 1987ABSTRACTShould an economic development strategy target the business services industry to insulate the local economy from the business cycle? The relationship between business services employment (SIC 73) and measures of the business cycle is analyzed at national and metropolitan‐area levels.
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Managing Quality in Business‐to‐business Services
European Journal of Marketing, 1993Focuses on business‐to‐business services and requirements for different types of quality in suppliers′ relationships with clients. Reviews the relevant literature in the areas of quality, relationship marketing and services. Goes on to classify quality and satisfaction in this area under the headings of “hard”, “soft” and “outcome” quality.
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Travel and Business Services [PDF]
, 2001 The travel industry evolved from centralized reservation systems, which were only accessed by travel agencies, to direct customer interaction using the Internet. The next step is extending the availability of travel agency services to ubiquity, allowing travelers to take advantage of these services with the help of mobile devices, even at the time ...
Uwe Hansmann +3 more
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IEE Colloquium on Marketing: From an Engineering Perspective, 1996
All business is a set of transactions between two parties and this implies a relationship. The relationship involves the exchange of benefits; the provision of benefits by the supplier to the customer in exchange for reward to the supplier. There is always an element of service in the provision of benefits, whether the supplier is providing hard goods ...
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All business is a set of transactions between two parties and this implies a relationship. The relationship involves the exchange of benefits; the provision of benefits by the supplier to the customer in exchange for reward to the supplier. There is always an element of service in the provision of benefits, whether the supplier is providing hard goods ...
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The business of Service Science
Business Information Review, 2013Service Science has slowly been coming into focus in the last few years as a multidisciplinary approach to more effective management in the service industry. It is a new and highly relevant branch of knowledge for information professionals. This article explains what it is, how it has arisen and how important it could be for information service ...
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How to innovate business models for a circular bio‐economy?
Business Strategy and the Environment, 2021Mechthild Donner
exaly
Business Connectivity Services
2013SharePoint 2013 is a great productivity hub for storing data and creating collaborative solutions so users in your organization can share files and information. However, organizations infrequently store all their data in one platform or application.
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International Conference on Applied Human Factors and Ergonomics, 2017
Jens Neuhüttler, Inka Woyke, W. Ganz
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Jens Neuhüttler, Inka Woyke, W. Ganz
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Key performance indicators measurement in service business: a fuzzy VIKOR approach
, 2016Javad Sofiyabadi +2 more
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