Results 21 to 30 of about 2,258,618 (292)

The Politics of Service Delivery Reform [PDF]

open access: yes, 2004
This article identifies the leaders, the supporters and the resisters of public service reform. It adopts a principal–agent framework, comparing reality with an ‘ideal’ situation in which citizens are the principals over political policy-makers as their ...
Batley R. A.   +23 more
core   +2 more sources

A Review of Biomass-to-Bioenergy Supply Chain Research Using Bibliometric Analysis and Visualization

open access: yesEnergies, 2023
Based on current trends and policies aimed at decarbonizing energy systems, the conversion of biomass to bioenergy has the potential to grow rapidly, but such growth depends on the development of efficient, sustainable, and competitive biomass supply ...
Md Abu Helal   +3 more
doaj   +1 more source

A review of service quality and service delivery: Towards a customer co-production and customer-integration approach [PDF]

open access: yes, 2018
© 2018, Emerald Publishing Limited. Purpose: The purpose of this paper is to provide researchers with an overview of the service quality and delivery domain, focussing on the inclusion of customer co-production and customer integration.
Al-Hajla, Ali   +3 more
core   +1 more source

Table of Contents Vol 7 Issue 1 (2019)

open access: yesAfrica’s Public Service Delivery & Performance Review, 2019
No abstract available.
Editorial Office
doaj   +1 more source

Rise in resident associational life in response to service delivery decline by urban councils in Zimbabwe [PDF]

open access: yes, 2015
This article links the decline of service delivery in urban councils in post-independence Zimbabwe to a rise in levels of associational life. Poorer urban residents cannot easily escape poor public sector service delivery by resorting to the private ...
Chatiza, Kudzai, Musekiwa, Norbert
core   +3 more sources

Effects of Climate Change on Natural-Caused Fire Activity in Western U.S. National Forests

open access: yesAtmosphere, 2021
Climate change, with warming temperatures and shifting precipitation patterns, may increase natural-caused forest fire activity. Increasing natural-caused fires throughout western United States national forests could place people, property, and ...
Hadi Heidari   +2 more
doaj   +1 more source

Implications of customer participation in outsourcing noncore services to third parties [PDF]

open access: yes, 2020
Purpose Focal service providers increasingly involve customers in the decision-making about outsourcing parts of the service delivery process to third parties.
De Pourcq, Kaat   +4 more
core   +3 more sources

Kiosks in retailing: the quiet revolution [PDF]

open access: yes, 2003
Kiosks have the potential to be a significant application of IT in retailing, information provision and service delivery. This article discusses and analyses the application of kiosks as a channel for in-store service delivery.
Rowley, J., Slack, Frances
core   +1 more source

Service delivery [PDF]

open access: yes, 2013
Nottingham Business School reports on its involvement in a county-wide review of community risk and frontline fire service cover, involving public ...
Greenhalgh, K, Murphy, P
core  

Real‐World Pediatric Blinatumomab Administration: Access to Outpatient Care Delivery and Impact of a Hospital‐Dispensed Model

open access: yesPediatric Blood &Cancer, EarlyView.
ABSTRACT Blinatumomab has been shown to be highly effective for patients with pediatric B‐ALL and has recently become standard of care therapy. Due to its past use in the clinical trial setting, there is limited information available about real‐world administration.
Katelyn Oranges   +12 more
wiley   +1 more source

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