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Public Service Delivery Framework
Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance, 2018This paper analyzes the public service delivery transformation on three countries, Canada, China and Estonia, using a systemic conceptual framework designed for helping decision-makers and governments design and provide the public services delivery in different contexts.
Nuno Vasco Lopes, Soumaya Ben Dhaou
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Connected Services Delivery Framework
2014Efficient public service delivery is a primary task of public administration within any governance model. The main theme of modern governance implies an integrated, effective, and citizen-centric practices of government and administration as a prerequisite for a long-term positive development of the economy.
Mohammed, Al-Husban, Adams, Carl
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Semantic Robot Knowledge Framework for Delivery Service Tasks
The Abstracts of the international conference on advanced mechatronics : toward evolutionary fusion of IT and mechatronics : ICAM, 2010To perform service tasks effectively, service robotsmust be able to handle not only low-levelsensory-motor data, but also high-level semanticinformation. These data and information arebi-directionally linked, where low-level data is passedup and high-level information is passed down insemantic relationships and hierarchy.
Gi, Hyun +3 more
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Dependency Analysis Framework for Software Service Delivery
2009 IEEE International Conference on Services Computing, 2009Various phases in the delivery of software services such as solution design, application deployment, and maintenance require analysis of the dependencies of software products that form the solution. As software systems become more complex and involve a large number of software products from multiple vendors, availability of correct and up-to-date ...
Rema Ananthanarayanan +5 more
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Public Service Delivery – An Integrative Framework
2015This section consolidates the lessons from the 16 chapters into a comprehensive list of interactional elements that propose a more optimal service delivery scenario for developing countries. The consolidation highlights some known and some not-so-known elements as inputs and moderators for an enhanced public service experience.
Anjula Gurtoo, Colin Williams
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Resiliency Analytics Framework for Service Delivery Organizations
2012 Annual SRII Global Conference, 2012Resiliency is a key word for a broad range of service delivery organizations. It is defined as the ability of an organization to rapidly adapt and effectively respond to the disruptions in its operations. A service delivery organization delivers a set of services which are essentially specified by their required set of resources.
Srinivas Karthik +3 more
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Active Implementation Frameworks for Successful Service Delivery
Research on Social Work Practice, 2014Traditional approaches to disseminating research based programs and innovations for children and families, which rely on practitioners and policy makers to make sense of research on their own, have been found insufficient. There is growing interest in strategies that “make it happen” by actively building the capacity of service providers to implement ...
Allison Metz +5 more
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2011 Annual SRII Global Conference, 2011
The next-generation of service-oriented architecture (SOA) needs to scale for flexible service consumption, beyond organizational and application boundaries, into communities, ecosystems and business networks. In wider and, ultimately, global settings, new capabilities are needed so that business partners can efficiently and reliably enable, adapt and ...
Barros, Alistair, Kylau, Uwe
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The next-generation of service-oriented architecture (SOA) needs to scale for flexible service consumption, beyond organizational and application boundaries, into communities, ecosystems and business networks. In wider and, ultimately, global settings, new capabilities are needed so that business partners can efficiently and reliably enable, adapt and ...
Barros, Alistair, Kylau, Uwe
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Smart delivery: a cooperative multi-agent framework for optimised delivery service
International Journal of Knowledge and Learning, 2010Agent technology offers a large number of unique features which makes it a potential choice for implementing real world applications. Owing to their tremendous capabilities, it is regarded as a promising paradigm for future distributed computing. In this paper, we have proposed smart delivery: a cooperative multi-agent framework for optimised delivery ...
Umar Manzoor, Samia Nefti
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A Security Framework for a Drone Delivery Service
Proceedings of the 2nd Workshop on Micro Aerial Vehicle Networks, Systems, and Applications for Civilian Use, 2016Delivery drones are unmanned aerial vehicles (UAV) utilized to transport packages, food, medicine, or other goods. With high demand for a prompt and efficient delivery, a drone delivery system can be an effective solution for timely deliveries and especially for emergency management.
Seung-Hyun Seo +4 more
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