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Participation frameworks in service design and delivery
Proceedings of the 11th Biennial Participatory Design Conference, 2010Participatory design has its roots in the design of technology systems and artifacts. Over the years the focus of PD has expanded to include the design of physical environments, technology infrastructures, community networks and services, including e-government, medical, and educational services.
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Unified service delivery framework for 5G edge networks
2018 IEEE Wireless Communications and Networking Conference (WCNC), 2018Global mobile traffic pattern is recently experiencing a paradigm shift largely influenced by the exponentially growing social networking services. These services are uniquely characterized by bandwidth-intensive asynchronously accessed multiple-object based popular contents.
Vinay Kumar Shrivastava +2 more
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Assessing service delivery systems: A generic framework
Administration in Mental Health, 1982This article proposes a framework for assessing how human service delivery systems function. It permits the identification of those factors that influence the ability of agencies to operate as a unified system as this affects their ability to match client needs with available services. As a result of applying this framework, it is possible to obtain an
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A service delivery standardization framework for Nigeria’s hospitality industry
International Journal of Frontline Research and Reviews, 2023The hospitality industry in Nigeria has experienced significant growth over the past decade, driven by rising tourism, business travel, and international events. However, challenges related to inconsistent service delivery across the sector continue to undermine its global competitiveness.
null Ifeanyi Chukwunonso Okeke +4 more
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Delivery of animal health services: Policy Framework
Kenya Veterinarian, 2007No Abstract.Kenya Veterinarian Vol. 22 2001: pp.
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Municipal service delivery: A multi‐stakeholder framework
Human Factors and Ergonomics in Manufacturing & Service Industries, 2012AbstractA large number of services that affect people's lives in modern economies are delivered by cities. This paper proposes a framework for municipal service delivery. Within this framework, the paper highlights challenges cities face when combining human and automated service delivery.
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Pervasive multiparty delivery framework for ubiquitous multimedia services
2011 IEEE Symposium on Computers and Communications (ISCC), 2011Multimedia services are rapidly growing in interest with the increase of available bandwidth on core and mobile technologies. There is a business opportunity for both adaptability and personalization of services centralized in users and their surrounding environment.
N. Carapeto +5 more
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Service delivery framework for DVB-H and EPS
2009 International Conference on Telecommunications, 2009Seamless service handover is an important factor for the success of new services in the integrated network environment. Most of the current solutions for the interworking of networks, which generally rely on the physical layer handover between different networks such as mobile cellular or broadcast networks, does not necessarily considers the ...
Shanker, Uma +2 more
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Developing Service Delivery Processes through Fuzzy AHP Framework
Journal of Tourism Research & Hospitality, 2015Developing Service Delivery Processes through Fuzzy AHP Framework Service management is a very important element within an effective service industry. One of the most important components of service management is to maintain the quality of service delivery processes in the workplace.
Ling Zhong Lin, Chi Fang Lu
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A Service Delivery Framework to Support Opportunistic Collaborations
2013The wide spread use of computing devices, such as smart phones, cameras, and sensors results in abundance of available information. When such information flows occur in a specific place, at a certain time, and with the participating entities working together or sharing information to achieve common goals, we refer to the outcome of an opportunistic ...
Katsaros, Gregory +3 more
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