Results 231 to 240 of about 14,427,587 (243)

Service Design for Experience-Centric Services

Journal of Service Research, 2010
Christopher A Voss
exaly  

Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning

Journal of Service Research, 2018
David Antons, Christoph Breidbach
exaly  

Transformative service research and service design: synergistic effects in healthcare

Service Industries Journal, 2018
Steven Rayburn, Sidney Anderson, Linda Alkire   +2 more
exaly  

Advancing service design research with design science research

Journal of Service Management, 2019
Tuure Tuunanen, Lia Patrício, Jorge Grenha Teixeira   +2 more
exaly  

Co-design: from expert- to user-driven ideas in public service design

Public Management Review, 2019
Jakob Trischler, Sharyn Rundle-Thiele, Timo Dietrich   +2 more
exaly  

Organizational Transformation Through Service Design: The Institutional Logics Perspective

Journal of Service Research, 2018
Per Egil Pedersen, Seidali Kurtmollaiev, Annita Fjuk   +2 more
exaly  

The MINDS Method: Integrating Management and Interaction Design Perspectives for Service Design

Journal of Service Research, 2017
Ko-Hsun Huang, Raymond P. Fisk, Lia Patrício   +2 more
exaly  

Customer experience modeling: from customer experience to service design

Journal of Service Management, 2012
Nuno Jardim Nunes, Raymond P. Fisk, Lia Patrício   +2 more
exaly  

Service Design as an Approach to Implement the Value Cocreation Perspective in New Service Development

Journal of Service Research, 2018
Eun Yu, Daniela Sangiorgi
exaly  

A multilevel consideration of service design conditions: Towards a portfolio of organisational capabilities, interactive practices and individual abilities

Journal of Service Theory and Practice, 2017
Gerda Gemser, Ingo Oswald Karpen, Giulia Calabretta   +2 more
exaly