Results 111 to 120 of about 319,874 (307)

Service Systems and Service Innovation: Two Pillars of Service Science

open access: yesProcedia Computer Science, 2016
AbstractService science is perceived as a multidisciplinary approach with the service system as its most important element. The services we use are provided through a certain service system, whereas service system has a specific structure and creates value through defined interactions between its entities, as well as through interactions with external ...
Marina Stoshikj   +2 more
openaire   +1 more source

Associations of Sleep and Shift Work With Osteoarthritis Risk

open access: yesArthritis Care &Research, EarlyView.
Objective Daily rhythms may be critical for maintaining homeostasis of joint tissues. We aimed to investigate the relationships among circadian clock disruption, sleep, and osteoarthritis (OA) risk in humans. Methods In the UK Biobank, a prospective 500,000–person cohort, we evaluated associations among sleep duration, sleeplessness/insomnia, and shift
Elizabeth L. Yanik   +5 more
wiley   +1 more source

Impact of Service Innovation and its Quality on Patients\' Satisfaction and Loyalty during the Covid-19 Pandemic [PDF]

open access: yesMajallah-i Dānishgāh-i ’Ulūm-i Pizishkī-i Shahīd Ṣadūqī Yazd
Introduction: In today's societies, the health sector is growing rapidly, and hospitals, as institutions that provide health and survival of the society and provide health services, have experienced many changes over time.
HamidReza Golzarfar   +2 more
doaj  

Theoretical integration of EFQM, Herzberg, Maslow and expectancy models into a TQM framework: implications for service innovation, service recovery and job satisfaction

open access: yesCogent Business & Management
This study investigates the relationship between Total Quality Management (TQM) practices and job satisfaction among university staff in Saudi Arabia, examining the mediating roles of service innovation and service recovery.
Nohman Khan   +4 more
doaj   +1 more source

MODELING RELATIONSHIPS BETWEEN INNOVATION ANTECEDENTS AND SERVICE INNOVATION: A ZIMBABWEAN HOTEL MANAGERS PERSPECTIVES [PDF]

open access: yesGeo Journal of Tourism and Geosites, 2018
There seem to be a paucity of studies that have investigated the influence of learning philosophy, strategic direction, and transfunctional acclimation service innovation in the Zimbabwean context in the hospitality sector.
Abigail CHIVANDI   +1 more
doaj  

Service Innovation in Healthcare : Service Today Versus Service Tomorrow

open access: yes
The growing cost of healthcare services, together with increasing demand, is a major concern for the healthcare sector. Innovation, particularly service innovation, has been put forward as a top priority to address the major challenges of healthcare. But
Samuelsson, Peter,   +3 more
core  

Frontline employees' role in service innovation and value creation [Elektronisk resurs]

open access: yes, 2018
Frontline employees play a key role in service innovation and value creation. However, a detailed and structured understanding of how frontline employees contribute, and what types of roles they enact when involved in service innovation, is lacking ...
Karlsson, Jenny,   +3 more
core  

Differential Item Functioning on the Patient Health Questionnaire 8 by Disease Subtype, Language, Sex, and Age Among People With Systemic Sclerosis: A Scleroderma Patient‐Centered Intervention Network Cohort Study

open access: yesArthritis Care &Research, EarlyView.
Objective Somatic items used in depression assessments can potentially overlap with symptoms related to physical illness, including systemic sclerosis (SSc). No studies have looked at whether somatic depression items may be influenced by diffuse versus limited SSc disease subtypes, which are associated with varying degrees of symptom presentation.
Sophie Hu   +110 more
wiley   +1 more source

Linking entrepreneurial leadership to quality performance of micro and small-scale enterprises in service sector: the mediating role of service innovation

open access: yesCogent Social Sciences
This study aimed to investigate the mediating effect of service innovation on the link between entrepreneurial leadership and quality performance of micro and small-scale enterprises in the service sector in the North Shoa Zone of the Amhara Region ...
Abebe Getaneh Kebede   +2 more
doaj   +1 more source

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