Results 191 to 200 of about 6,359,192 (206)

Defining service innovation: A review and synthesis

Journal of Business Research, 2016
Anders Gustafsson, Lars Witell, Hannah Snyder   +2 more
exaly  

Service Innovation Viewed Through a Service-Dominant Logic Lens: A Conceptual Framework and Empirical Analysis

Journal of Service Research, 2011
Andrea Ordanini, A Parasuraman
exaly  

Identifying categories of service innovation: A review and synthesis of the literature

Journal of Business Research, 2016
Anders Gustafsson, Lars Witell, Hannah Snyder   +2 more
exaly  

Service regime: An empirical analysis of innovation patterns in service firms

Technological Forecasting and Social Change, 2012
Yuan-Chieh Chang, Min-Nan Chen
exaly  

The evolution of service innovation research: a critical review and synthesis

Service Industries Journal, 2014
Christian Kowalkowski, Daniel Kindström, Per Carlborg   +2 more
exaly  

Service Delivery Innovation

Journal of Service Research, 2009
Ja-Shen Chen
exaly  

Exploring value propositions and service innovation: a service-dominant logic study

Journal of the Academy of Marketing Science, 2014
Johanna Gummerus, Per Skålén, Peter R Magnússon   +2 more
exaly  

Hospitality teams: Knowledge sharing and service innovation performance

Tourism Management, 2009
Jeou-Shyan Horng
exaly  

Organisational conditions for service encounter-based innovation

Research Policy, 2013
Flemming Sørensen, Jon Sundbo, Jan Mattsson   +2 more
exaly  

The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers

Journal of Business Research, 2019
A Elisabeth Johansson, Lars Witell, Chris Raddats   +2 more
exaly