Droit et Cultures, 2006 The mark of the separation between the Church and the State seems sufficiently strong in France so that the points of contact between the civil service and prayer are rare and rather indirect, starting with behaviours which do not have in general aim to ...
Gilles J. Guglielmi
doaj
Taking a Page from Retail: Secret Shopping for Academic Libraries
Evidence Based Library and Information Practice, 2016 Objective – The University Libraries at the University of North Carolina at Greensboro (UNCG) sought to gain feedback on the customer service experience beyond satisfaction surveys.
Kathryn Crowe, Agnes Kathy Bradshaw
doaj
Optimizing public transit quality and system access: the multiple-route, maximal covering/shortest-path problem [PDF]
Public transit service is a promising travel mode because of its potential to address urban sustainability. However, current ridership of public transit is very low in most urban regions -- particularly those in the United States.
Alan T Murray, Changshan Wu
core
Quality and Public Transport Service Contracts [PDF]
Public authorities and transport operators are both involved in the provision of public transport services. There is a contrast between the social goals of the former and the private ones of the latter.
Edoardo Marcucci, Valerio Gatta
core
CUSTOMERS’ SATISFACTION IN ATM SERVICE: AN EMPIRICAL EVIDENCES FROM PUBLIC AND PRIVATE SECTOR BANKS IN INDIA [PDF]
The aim of this paper was to provide a preliminary comparative investigation of the customer satisfaction in ATM service of public and private sector banks in India.
Vijay M. KUMBHAR
core
The effectiveness of public cultural service provision in rural areas of Southwest China: Influencing factors and driving pathways. [PDF]
PLoS OneZhang X, Ran L.
europepmc +1 more source
Policy frameworks for promoting public hospital development in major economies: implications for China. [PDF]
Front Public HealthShu Y, Li Z, Xie R.
europepmc +1 more source
, 2013 Griffiths, Kippin and Stoker bring together many of the country’s leading academic and policy experts to explore the long-term challenges facing public services, and ask what the role of government, citizens and society should be in addressing them. The book sets out a new reform agenda, exploring possibilities for the future design and delivery of ...
openaire +1 more source
EFEKTIVITAS PELAKSANAAN PELAYANAN PENGADUAN MASYARAKAT MELALUI APLIKASI SAMBAT ONLINE DI KOTA MALANG [PDF]
In enhancing public services through Sambat Online managed by the DISKOMINFO of Malang City, transparency and effective communication are crucial to prevent ambiguity or misunderstandings in complaints.
Krisanti, Nadilla Nova
core
Eliminating ghost workers and optimizing resources to strengthen Community Health Worker programs in sub-Saharan Africa. [PDF]
PLoS MedAyehu T +21 more
europepmc +1 more source