Results 321 to 330 of about 16,278,349 (368)
Some of the next articles are maybe not open access.
Hospital healthcare service quality, patient satisfaction and loyalty
International Journal of Quality & Reliability Management, 2018Purpose The purpose of this paper is to explain the patients’ views towards private healthcare service providers. The study focussed on hospital service quality and analysed the relative significance of quality measurements in anticipating the patients’
Taqdees Fatima +2 more
semanticscholar +1 more source
1993
Quality of service is a major concern for telecommunication providers and is the result of a compromise between user needs and technical and economical constraints in network design. According to CCITT,1 quality of service can be defined as the collective effect of the service performances which determine the degree of user satisfaction and can be ...
S. Tirró, A. Puccio, V. Speziale
openaire +2 more sources
Quality of service is a major concern for telecommunication providers and is the result of a compromise between user needs and technical and economical constraints in network design. According to CCITT,1 quality of service can be defined as the collective effect of the service performances which determine the degree of user satisfaction and can be ...
S. Tirró, A. Puccio, V. Speziale
openaire +2 more sources
Quality of Service Routing [PDF]
, 2003 Constraint-based routing is an invaluable part of a full- fledged Quality of Service architecture. Unfortunately, QoS routing with multiple additive constraints is known to be a NP-complete problem. Hence, accurate constraint-based routing algorithms with a fast running time are scarce, perhaps even non-existent.
Van Mieghem, P.F.A. (author) +8 more
openaire +3 more sources
2016
WSNs are used for a wide range of applications such as environmental sensing, clinical monitoring, and military surveillance. As in traditional data networks such as the Internet and Mobile Ad hoc Networks (MANETs), the different applications of WSNs demand that certain service requirements be met for optimal performance.
Rastko R. Selmic +2 more
openaire +2 more sources
WSNs are used for a wide range of applications such as environmental sensing, clinical monitoring, and military surveillance. As in traditional data networks such as the Internet and Mobile Ad hoc Networks (MANETs), the different applications of WSNs demand that certain service requirements be met for optimal performance.
Rastko R. Selmic +2 more
openaire +2 more sources
, 2018
The purpose of this paper is to examine the impact of the constructs of service quality and customer satisfaction in commercial banks operating in Jordan.
M. Alolayyan +3 more
semanticscholar +1 more source
The purpose of this paper is to examine the impact of the constructs of service quality and customer satisfaction in commercial banks operating in Jordan.
M. Alolayyan +3 more
semanticscholar +1 more source
Service quality evaluation by service quality performance matrix
Total Quality Management & Business Excellence, 2003Excellent service quality and high customer satisfaction is the key issue and challenge for today's service industry. Customer perception (satisfaction) and customer expectation (importance) determines the service quality performance. Questionnaires help service providers to realize their service quality performance, and the weighted average of ...
Y. H. Hung, Kuen-Suan Chen, M. L. Huang
openaire +2 more sources
Evaluating and prioritizing hospital service quality.
International Journal of Health Care Quality Assurance, 2019PURPOSE Hospital evaluations create competition between healthcare providers. In this study, a multi criteria decision-making (MCDM) method is used to evaluate criteria that affect hospital service quality.
Ahmad Torkzad, M. Beheshtinia
semanticscholar +1 more source
2004
A precedent of some of the ideas discussed in this book is to be found in the concepts of quality. Therefore, it is only fair that we establish this dependence in this chapter.
Beatriz Muñoz-Seca, Josep Riverola
openaire +2 more sources
A precedent of some of the ideas discussed in this book is to be found in the concepts of quality. Therefore, it is only fair that we establish this dependence in this chapter.
Beatriz Muñoz-Seca, Josep Riverola
openaire +2 more sources
Factors determining e-learning service quality
British Journal of Educational Technology, 2018: e‐Learning courses are fast becoming common‐place, yet the success of these online courses varies considerably. Since limited research addresses the issue of e‐learning quality (ELQ) of service in higher education environments, there is an increasing ...
Muhammad Amaad Uppal +2 more
semanticscholar +1 more source
Service quality for service innovation
2008 IEEE International Conference on Service Operations and Logistics, and Informatics, 2008Service innovation is important in today's world economy. It is the current focus of many businesses. The reason is that services today represent 80% of most developed countries' GDP and a growing percentage of the developing countries' GDP. Organisations today can no longer compete only on providing superior service on their core products, instead ...
J. Francis, Lorna Uden, Wei Dai
openaire +2 more sources