Results 331 to 340 of about 16,278,349 (368)
Some of the next articles are maybe not open access.
, 2016
Purpose – The purpose of this paper is to examine the internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty.
M. Amin
semanticscholar +1 more source
Purpose – The purpose of this paper is to examine the internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty.
M. Amin
semanticscholar +1 more source
Service quality and satisfaction in healthcare sector of Pakistan- the patients' expectations.
International Journal of Health Care Quality Assurance, 2018Purpose The purpose of this paper is to assess the influence of patients' expectations from healthcare service quality on their satisfaction with nursing in public and private hospitals of Pakistan.
S. Javed, Fatima Ilyas
semanticscholar +1 more source
Quality-of-Service Measurements
2006In the UMTS network, UTRAN, PS core, CS core, and UMTS QoS architecture form a framework for QoS measurements, which have to be performed to ensure that a UMTS subscriber is served properly. The true picture of QoS is perceived by acquisition signaling and user-plane data from the network interfaces, and performing analysis for those.
Taisto Niiranen +4 more
openaire +3 more sources
2018
The pattern of human consumption has changed dramatically over the last few decades, services accounting for more than 40% of the total consumption expenditure against only less than 25% earlier. And quite expectedly, the service sector now contributes a much larger share in the total national income, quite so compared to ‘manufacturing’.
openaire +2 more sources
The pattern of human consumption has changed dramatically over the last few decades, services accounting for more than 40% of the total consumption expenditure against only less than 25% earlier. And quite expectedly, the service sector now contributes a much larger share in the total national income, quite so compared to ‘manufacturing’.
openaire +2 more sources
Service industry systems and service quality [PDF]
, 2001 No ...
de Jc Ko Ruyter, Mgm Martin Wetzels
openaire +3 more sources
Measuring Service Quality in IT Services
Journal of Professional Services Marketing, 1998ABSTRACT Recent growth of personal computing and networked systems have resulted in Information Systems (IS) departments facing a heavy demand on their services. Based on internal marketing concepts, IS services need to use a measure of service quality for their internal customers. Studies carried out recently, suggest SERVQUAL as a possible measure of
openaire +2 more sources
2011
Cloud Computing has become the predominant paradigm in information technology for the use of distributed resources. It enables the Internet of Services where different provider offer services and compose services to new value added services. For the emerging service value chains the quality the services plays an important role.
openaire +1 more source
Cloud Computing has become the predominant paradigm in information technology for the use of distributed resources. It enables the Internet of Services where different provider offer services and compose services to new value added services. For the emerging service value chains the quality the services plays an important role.
openaire +1 more source
The Quality Dimension. Evaluating Quality of Service and Quality of Life in Human Services
The British Journal of Social Work, 1992SUMMARY This paper addresses the issues, for those involved in planning and managing human services, of evaluating the quality of such services as part of the service provision process. It begins by examining the nature of quality itself and moves on to look at the links between quality of life and quality of service in human services. It then assesses
openaire +2 more sources
Service Delivery and Service Quality in Radiology
Journal of the American College of Radiology, 2007ecause radiology departments are ow often considered revenue ceners, it is important for radiologists o understand customer service deivery and quality and what is reuired for customer satisfaction. nce you have identified your cusomers and how they assess you, ou should put into place processes o improve your service to them nd to satisfy these ...
openaire +3 more sources