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Quality of Service Routing [PDF]

open access: possible, 2003
Constraint-based routing is an invaluable part of a full- fledged Quality of Service architecture. Unfortunately, QoS routing with multiple additive constraints is known to be a NP-complete problem. Hence, accurate constraint-based routing algorithms with a fast running time are scarce, perhaps even non-existent.
Van Mieghem, P.F.A. (author)   +8 more
openaire   +3 more sources

Quality of Service

2016
WSNs are used for a wide range of applications such as environmental sensing, clinical monitoring, and military surveillance. As in traditional data networks such as the Internet and Mobile Ad hoc Networks (MANETs), the different applications of WSNs demand that certain service requirements be met for optimal performance.
Rastko R. Selmic   +2 more
openaire   +2 more sources

Quality and Service

2004
A precedent of some of the ideas discussed in this book is to be found in the concepts of quality. Therefore, it is only fair that we establish this dependence in this chapter.
Beatriz Muñoz-Seca, Josep Riverola
openaire   +2 more sources

Service quality for service innovation

2008 IEEE International Conference on Service Operations and Logistics, and Informatics, 2008
Service innovation is important in today's world economy. It is the current focus of many businesses. The reason is that services today represent 80% of most developed countries' GDP and a growing percentage of the developing countries' GDP. Organisations today can no longer compete only on providing superior service on their core products, instead ...
J. Francis, Lorna Uden, Wei Dai
openaire   +2 more sources

Quality in Services

2018
The pattern of human consumption has changed dramatically over the last few decades, services accounting for more than 40% of the total consumption expenditure against only less than 25% earlier. And quite expectedly, the service sector now contributes a much larger share in the total national income, quite so compared to ‘manufacturing’.
openaire   +2 more sources

Service quality evaluation by service quality performance matrix

Total Quality Management & Business Excellence, 2003
Excellent service quality and high customer satisfaction is the key issue and challenge for today's service industry. Customer perception (satisfaction) and customer expectation (importance) determines the service quality performance. Questionnaires help service providers to realize their service quality performance, and the weighted average of ...
Y. H. Hung, Kuen-Suan Chen, M. L. Huang
openaire   +2 more sources

Quality-of-Service Measurements

2006
In the UMTS network, UTRAN, PS core, CS core, and UMTS QoS architecture form a framework for QoS measurements, which have to be performed to ensure that a UMTS subscriber is served properly. The true picture of QoS is perceived by acquisition signaling and user-plane data from the network interfaces, and performing analysis for those.
Taisto Niiranen   +4 more
openaire   +3 more sources

Service quality, customer satisfaction, and loyalty in the banking sector

International Journal of Quality & Reliability Management, 2018
Purpose The purpose of this paper is to understand the moderating role of organizational culture in the relationship between service quality, customer satisfaction and loyalty in the banking sector using data from the Ghanaian banking sector.
Samuel Famiyeh   +2 more
semanticscholar   +1 more source

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