Results 361 to 370 of about 16,503,750 (396)
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Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach
, 2001Michael K. Brady, Joseph Cronin
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A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions
, 1993William Boulding +3 more
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Quality of service for web services
The World Wide Web is evolving from being a pure information repository to a more functional and service oriented platform thanks to technologies such as Web Services. This technology offers a homogeneous representation of Web elements and the ways they are communicating that make it possible to deal with the inherent structural and behavioural ...Araban, Saeed, Sterling, Leon
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Examining patient perceptions of service quality in Turkish hospitals: The SERVPERF model
, 2020Mesut Akdere +2 more
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A Multistage Model of Customers' Assessments of Service Quality and Value
, 1991Ruth N. Bolton, J. Drew
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Time to add screening for financial hardship as a quality measure?
Ca-A Cancer Journal for Clinicians, 2021Cathy J Bradley +2 more
exaly
Fieldbuses and Quality of Service
2002This paper presents the main concepts of the Quality of Service. It gives some definitions of the quality of service essentially from two points of view, from the user point of view and from the service provider point of view, i.e. the lowest layers, considering the communication stack.
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