Results 71 to 80 of about 562 (132)
In the shadow of the state: Lived pluralism in Ramla. [PDF]
Weiss E.
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Cartographic Infrastructures: Geographical Pathology, Tumour Safaris, and Colonial Networks in British East Africa. [PDF]
Reubi D, Cochrane T.
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Rational use of radiology services.
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Rationing health care services.
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Bounded Rationality in Service Systems
Manufacturing & Service Operations Management, 2011The traditional operations management and queueing literature typically assumes that customers are fully rational. In contrast, in this paper we study canonical service models with boundedly rational customers. We capture bounded rationality using a model in which customers are incapable of accurately estimating their expected waiting time.
Tingliang Huang +2 more
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Rationalizing the customer service process
Business Process Management Journal, 2001Satisfying customers is the best method for organizations to gain competitive advantage. To deliver quality services to customers, we need to understand their expectations. Given accurate understanding of expectations, customer service, which can be regarded as a process that consists of several steps to satisfy customer requirements, should be ...
Kim, HW Kim, Hee-Woong +1 more
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Rationing of resources in the National Health Service
Medico-Legal Journal, 2023The National Health Service was set up to provide healthcare to every citizen, based not on the ability to pay, but on need. However, the Secretary of State for Health’s duty under section 1 of the National Health Service Act 2006 to promote a comprehensive health service is to provide services that can be provided within the resources available.
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Bounded rationality in clearing service systems
European Journal of Operational Research, 2020zbMATH Open Web Interface contents unavailable due to conflicting licenses.
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