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Proceedings of the 10th annual ACM SIGUCCS conference on User services - SIGUCCS '82, 1982
As a profession develops, its members tend to formalize the definition of the profession's scope, the educational requirements and ethical standards for the practitioner, and, in some cases, certification procedures. This will happen to user services if the profession continues to exist with a fair measure of distinction from mainstream computer ...
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As a profession develops, its members tend to formalize the definition of the profession's scope, the educational requirements and ethical standards for the practitioner, and, in some cases, certification procedures. This will happen to user services if the profession continues to exist with a fair measure of distinction from mainstream computer ...
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Perspectives of Users of the Services
International Journal of Technology Assessment in Health Care, 1992AbstractThis article draws on social science evidence concerning the views and experiences of those using the antenatal services. It identifies several important themes in this evidence, including the need to consider pregnancy a normal process, to provide care that is sensitive to individual circumstances and that offers continuity of care throughout ...
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ACM SIGUCCS Newsletter, 1983
Thea Hodge opened the discussion, remarking on the apparent tendency of User Services staff to move, via promotion, from direct user contact to systems and senior management. She suggested that this tendency would produce more user-friendly management in university computing centers.
Thea Hodge +4 more
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Thea Hodge opened the discussion, remarking on the apparent tendency of User Services staff to move, via promotion, from direct user contact to systems and senior management. She suggested that this tendency would produce more user-friendly management in university computing centers.
Thea Hodge +4 more
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The martyrdom of user services
Proceedings of the 8th annual ACM SIGUCCS conference on User services - SIGUCCS '80, 1980This paper proposes to demonstrate how consideration of the mind state that spawned the organism, its evolution thus far, and the nature and extent of the forces that impinge upon it might lead one to prognosticate a violent mutation in the User Services phenomenon at this juncture.
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The proximity of users to user services
Proceedings of the 5th annual ACM SIGUCCS conference on User services - SIGUCCS '77, 1977The title of this paper is a purposeful misreading of a suggested topic that is designed to stress a major fact of CUNY/UCC life. The City University of New York consists of 21 individual units scattered throughout the five boroughs of New York City with a total constituency of 250,000 people.
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User-defined telecooperation services
Proceedings 1998 International Conference on Parallel and Distributed Systems (Cat. No.98TB100250), 2002A user-defined telecooperation service (UTS) provides service elements for application-specific communication and cooperation processes as well as integrated means for the service definition, adaptation, and management. It supports user groups with particular communication, cooperation, and coordination needs which may change over time and which may be
Volker Gruhn +2 more
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Partnership with Service Users
2011This chapter discusses partnership with the service user. It is part of a collection of essays that captures key developments in Scottish legislation and the implications for practitioners.
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User Services from an experienced user
Proceedings of the 3rd annual ACM SIGUCCS conference on User services - SIGUCCS '75, 1975You, as User Services Professionals, represent the primary source of contact between the University Computer Center and its users, who are primarily students. For a novice user, all you need to do is provide the information he needs to run a simple job, and help if he has problems with the system.A more experienced user expects a lot more from User ...
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ACM SIGUCCS Newsletter, 1982
The Ninth SIGUCC User Services Conference held in Atlanta, Georgia, began with an address entitled, "Legal Rights, Legal Responsibilities", delivered by Ms. Jane Devlin. Jane, a language major at Michigan State University and the University of the Andes, began her career as a Systems Programmer for IBM.
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The Ninth SIGUCC User Services Conference held in Atlanta, Georgia, began with an address entitled, "Legal Rights, Legal Responsibilities", delivered by Ms. Jane Devlin. Jane, a language major at Michigan State University and the University of the Andes, began her career as a Systems Programmer for IBM.
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Service creation for end-users
2008 IEEE 19th International Symposium on Personal, Indoor and Mobile Radio Communications, 2008The current computing and communication services are driven by various technologies. The creation of such services is however not an easy task. The different platforms lack openness that simplifies interoperability. Service development is still mainly technical oriented, where service creation tools are meant for serving and assisting the professional ...
Olaf Droegehorn +4 more
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