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Involving service users and carers

2021
Involving service users in planning and developing services can also lead to the creation of more innovative and responsive services, the development of more favourable views of service users by staff, and a willingness by organisations to be more transparent.
Liz Tilley, Rebecca L. Jones
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Involving Service Users

2002
The involvement of users in mental health services is now a requirement of government policy (Box 17.1) but such ‘user involvement’ cannot simply be viewed as an ‘add-on’ to existing ways of working. It involves significant changes in attitudes and practice at all levels: Individual: user participation at a direct care level in the planning and ...
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Ethical involvement of service users

2020
In this chapter, we critically reflect on and explore examples taken from our experiences of service user involvement in our various professional roles. By focussing on some of the concerns and dilemmas which have arisen during our practice when involving service users, we have developed a set of ethical practice principles which we believe would ...
Beverley Burke, Andrea Newman
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Service-user involvement in nurse education

British Journal of Nursing, 2015
British Journal of Nursing, 2015, Vol 24, No 22 1163 © 2 01 5 M A H ea lth ca re L td Healthcare policy requires that service users are involved as partners in all aspects of professional practice (Department of Health, 2010), and therefore health professional education.
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Service user involvement in research

Asia-Pacific Psychiatry, 2011
AbstractInvolving service users as research partners is likely to be one of themajor developments in research management and conduct in thetwenty‐first century. We outline the reasons why we believe this willmake for better research, citing examples. Some of the many waysin which service users can be involved are described, but thereremains plenty of ...
Szmukler, George   +2 more
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Service user involvement and integrated care pathways

International Journal of Health Care Quality Assurance, 2007
PurposeUnderstanding patients' experiences of their interactions with health services is an important step in building quality from within. The purpose of this article is to look at the possibilities for involving service users in the development of the National Health Service in England through the structure of integrated care pathways (ICPs).Design ...
Elizabeth, Smith, Fiona M, Ross
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Disabled People, Service Users, User Involvement and Representation

Disability & Society, 1994
ABSTRACT The issue of representation and representativeness has become central in debates about user involvement, disabled people and users of social care services. This article examines the emphasis of service agencies on the ‘unrepresentativeness’ of disabled people and service users; looks at how this is experienced by the latter and considers why ...
Peter Beresford, Jane Campbell
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Service User and Carer Involvement

2011
This book chapter is not available through ChesterRep. ; This book chapter discusses partnerships between users/carers and higher education.
Williams, Terry, Phipps, Dianne
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Service User Involvement and Perspectives

2018
This chapter focuses on the highly important issue of mental health service user involvement in formal mental healthcare services and considers service user perspectives of mental healthcare in Europe. From the 1970s onward, European nations have seen a veritable “wave” of mental health service user groups and organizations as they sought to protect ...
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Developing user involvement in mental health services

Journal of Psychiatric and Mental Health Nursing, 1998
This paper describes the user consultation component of a corporate approach to the mental health needs assessment of a local population. The context of the paper is established by presenting the views of users and user representatives on current mental health services.
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