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Service Problems, Service Crises and Service Disasters
Journal of Quality Assurance in Hospitality & Tourism, 2001ABSTRACT This paper discusses the need for tourism service organisations to implement effective ways of responding to their clients when a problem occurs in the delivery of a service. Failure to recognise or respond appropriately to a problem when it occurs can cause a crisis which requires more organisational resources and skills to overcome, and if ...
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2019
Regulators’ rules provide for the giving of notice to the practitioner of any hearing before the fitness to practise tribunal or disciplinary committee. The notice of hearing will invariably specify the date, time, and venue of the hearing, and details of the allegation against the practitioner and the facts upon which it is based, and will inform the ...
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Regulators’ rules provide for the giving of notice to the practitioner of any hearing before the fitness to practise tribunal or disciplinary committee. The notice of hearing will invariably specify the date, time, and venue of the hearing, and details of the allegation against the practitioner and the facts upon which it is based, and will inform the ...
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In-Service Education in Mathematics: Self-Service In-Service
The Mathematics Teacher, 1968SEVERAL years ago I had a cry for help from a former student. This student, after graduation, had taught mathematics for several years, then married and had a family. Now the children were in school; and, feeling that she could be away from home, she decided to return to teaching.
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