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Should a Robot Guide Like a Human? A Qualitative Four-Phase Study of a Shopping Mall Robot
International audienceProviding guidance to customers in a shopping mall is a suitable task for a social service robot. To be useful for customers, the guidance needs to be intuitive and effective.
Päivi Heikkilä +7 more
semanticscholar +2 more sources
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, 2020
Several studies have compared the indoor environmental quality (IEQ) in green buildings and conventional buildings. However, such studies have not adequately focused on buildings such as shopping malls, and they lack comparisons of customers' subjective ...
Xiaohui Du, Yongchao Zhang, Zhengquan Lv
semanticscholar +1 more source
Several studies have compared the indoor environmental quality (IEQ) in green buildings and conventional buildings. However, such studies have not adequately focused on buildings such as shopping malls, and they lack comparisons of customers' subjective ...
Xiaohui Du, Yongchao Zhang, Zhengquan Lv
semanticscholar +1 more source
A private Intelligent Shopping Mall
2016 IEEE Symposium Series on Computational Intelligence (SSCI), 2016In this paper we extend a previous recent work on Ambient Intelligence, deployed into a scenario of Intelligence Shopping Malls, with a privacy layer. In fact nowadays, in the Ambient Intelligence context, privacy issues are more and more considered an urgent and main issue to take care of. The success of this permeated ubiquitous intelligence seems to
BLUNDO, Carlo +2 more
openaire +1 more source
A Communication Robot in a Shopping Mall
IEEE Transactions on Robotics, 2010This paper reports our development of a communication robot for use in a shopping mall to provide shopping information, offer route guidance, and build rapport. In the development, the major difficulties included sensing human behaviors, conversation in a noisy daily environment, and the needs of unexpected miscellaneous knowledge in the conversation ...
Takayuki Kanda 0001 +4 more
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Examining customers' perception of electronic shopping mall's e-service quality
International Journal of Services, Economics and Management (IJSEM), 2020This paper aims to examine consumers' perception of shopping malls e-service quality. The phenomenal growth of e-commerce and the gap in the current e-service quality literature has necessitated this study.
Xin Li +3 more
semanticscholar +1 more source
Proc. ACM Hum. Comput. Interact.
To enable people with visual impairments (PVI) to explore shopping malls, it is important to provide information for selecting destinations and obtaining information based on the individual's interests. We achieved this through conversational interaction
Yuka Kaniwa +6 more
semanticscholar +1 more source
To enable people with visual impairments (PVI) to explore shopping malls, it is important to provide information for selecting destinations and obtaining information based on the individual's interests. We achieved this through conversational interaction
Yuka Kaniwa +6 more
semanticscholar +1 more source
The importance of distance and attraction in patronizing a shopping mall
, 2020Purpose The purpose of this paper is to establish mall attractiveness factors in Kuwait, examine the relationship between mall dimensions and mall patronage and explore the impact of mall size and distance on mall patronage.
Marsela Thanasi-Boçe +2 more
semanticscholar +1 more source
The effect of crowdedness on human wayfinding and locomotion in a multi-level virtual shopping mall
Journal of Environmental Psychology, 2019This study investigates how social and physical environments affect human wayfinding and locomotion behaviors in a virtual multi-level shopping mall. Participants were asked to locate a store inside the virtual building as efficiently as possible.
Hengshan Li +3 more
semanticscholar +1 more source
Understanding mode choice decisions for shopping mall trips in metro cities of developing countries
Transportation Research Part F: Traffic Psychology and Behaviour, 2019The traditional travel demand model for an urban region generally considers work trips as the major constituent which subsequently attracts the maximum focus on mode choice analysis. However, with the increase in traffic-related problems coupled with the
Sanu Meena, Gopal R. Patil, Aupal Mondal
semanticscholar +1 more source
, 2020
Every shopping malls are bulk consumers, they are spending huge amount for their electricity bills in every month. Maximum demand also make a major part of electricity bills.
S. Divyapriya +5 more
semanticscholar +1 more source
Every shopping malls are bulk consumers, they are spending huge amount for their electricity bills in every month. Maximum demand also make a major part of electricity bills.
S. Divyapriya +5 more
semanticscholar +1 more source

