Understanding complaining, service failure identification and service recovery via social media [PDF]
Purpose The purpose of this research is to explore motivations and behaviour of consumer complaining via social media and in turn provide a robust framework for dealing with such complaints.
Jones, K.
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British Social Attitudes Survey, 2019, Poverty and Welfare: Open Access Teaching Dataset
copyright UK Data Service and data collection copyright owner. The British Social Attitudes Survey began in 1983 with the aim of monitoring patterns of continuity and change in attitudes to social issues.
University of Manchester, Cathie Marsh Institute for Social Research (CMIST), UK Data Service
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British Social Attitudes Survey, 2017, Environment and Politics: Open Access Teaching Dataset
copyright UK Data Service and data collection copyright owner. The British Social Attitudes Survey began in 1983 with the aim of monitoring patterns of continuity and change in attitudes to social issues.
University of Manchester, Cathie Marsh Institute for Social Research (CMIST), UK Data Service
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Assessment of the volunteer movement in the public consciousness of the Dagestan population
In the post-soviet period, the existing volunteerism was replaced by volunteering, which has different forms of expression (cultural, social, political, environmental, etc.).
Rashid Omarievich Ramazanov
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Information gaps in the market for social services: retirement homes in the Czech Republic
The research address a partial issue of market failure in the form of information asymmetry. Within the public sector, social services, together with health services, belong to typical sectors where the information superiority of supply against demand is
Vrabková Iveta +2 more
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Doi miniștri sociologi în anul Serviciului Social. Note despre relația dintre Petre Andrei și Dimitrie Gusti în 1939 [PDF]
This article deals with the relationship between professors Dimitrie Gusti and Petre Andrei in 1939. This was a tumultuous year for the Romanian cultural and political landscape as it also marked the formation of the institution of the Social Service ...
Zoltán ROSTÁS
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Maneviyata Duyarlı Sosyal Hizmet
Bu araştırma, sosyal hizmette maneviyata niçin ihtiyaç duyulduğu sorusuna cevap aramaktadır. İnsanın karşılaştığı sorunları aşmada, bu sorunlarla başa çıkmada, bunları anlamlandırmada ve manevi huzura erişmede manevi destek kaynaklarının danışana ...
Vehbi Ünal
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The purpose of this study is to get an overview and explanation of the various weaknesses of Bengkulu University Library management to improve social services to users by using Ishikawa diagram analysis consisting of Manpower/People, Materials, Methods ...
Alex Abdu Chalik, Yessilia Osira
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PERANAN DINAS SOSIAL KABUPATEN BULUKUMBA TERHADAP REHABILITASI MANTAN PENGGUNA NARKOBA
The number of Narcotics use (NAPZA) in Bulukumba Regency in 2016 shows the number of drug-related cases as many as 74 cases with 127 suspects and evidence that was successfully secured by 72,785 grams of methamphetamine and 2,578 grains of ...
Nur Aima, Andi Safriani, Abd Rais Asmar
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Role-Played Interviews with Service Users in Preparation for Social Work Practice: exploring students’ and service users’ experience of co-produced workshops [PDF]
Within aTheory and Practice of Social Workmodule, prior to embarking on practice placements, social work students practised professional communication skills with people who had used social work services.
Hitchin, Sara
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