Results 231 to 240 of about 802,249 (350)

The Past, Present, and Future of Customer Knowledge Management: A Review and Research Agenda

open access: yesKnowledge and Process Management, EarlyView.
ABSTRACT We develop and present a framework for research in customer knowledge management (CKM) that synthesizes insights from a comprehensive literature review spanning 2000 to 2024. This framework highlights the determinants, impacts, and moderators shaping CKM and its role in contemporary organizations.
Victoria Y. Ourzik
wiley   +1 more source

Crisis Preparation, Capacity Building, and Community Resilience: Lessons From Maui

open access: yesNonprofit Management and Leadership, EarlyView.
ABSTRACT The 2023 Maui wildfires provide a unique context to explore the impact of nonprofit crisis networks taking a proactive role in community crisis response, leveraging resources, expertise, and networks. The Hawaiʻi Community Foundation (HCF) has been a key player in Maui's local response, providing critical support, mobilizing volunteers, and ...
Lauren Azevedo   +3 more
wiley   +1 more source

Reflections on Comparative Teaching in Public Administration

open access: yesPublic Administration and Development, EarlyView.
ABSTRACT This article integrates our scholarly experience of teaching comparative public administration. In doing so, we offer a unique perspective as the co‐authors carry several diverse attributes, among them their countries of origin, current country in which they are teaching, and their academic experience.
Kim Moloney   +6 more
wiley   +1 more source

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