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Statistical quality control in services

International Journal of Services Technology and Management, 2004
This paper argues that the under-utilisation of statistical quality control techniques in the service industry results from an incomplete conceptualisation of service quality. A systems framework for service process quality is proposed and used to diffuse popular arguments against the use of statistical quality control in services.
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Elementary Statistical Quality Control

Technometrics, 2006
(2006). Elementary Statistical Quality Control. Technometrics: Vol. 48, No. 1, pp. 153-154.
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Introduction to Statistical Quality Control

Technometrics, 2007
(2007). Introduction to Statistical Quality Control. Technometrics: Vol. 49, No. 1, pp. 108-109.
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Statistics with fuzzy data in statistical quality control

Soft Computing, 2007
Statistical quality control (SQC) is an important field where both theory of probability and theory of fuzzy sets may be used. In the paper we give a short overview of basic problems of SQC that have been solved using both these theories simultaneously. Some new results on the applications of fuzzy sets in SQC are presented in details.
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Statistical Quality Control

1969
When producing components or products in quantity it is essential that a balance should be struck between the highest attainable accuracy and the cost of production. There is no particular merit in making components to a closer dimensional tolerance than is demanded by the functional requirements during the expected life of the part.
J. D. Radford, D. B. Richardson
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Statistical Quality Control

Journal of the Staple Inn Actuarial Society, 1945
The actuary's ideas on statistics tend to be biased in the direction of Life Office statistics. It may therefore be useful to set down a simple use of statistical methods which has been adopted in industry and which was the subject of a lecture to the Students' Society some two years ago, viz. Statistical Quality Control.
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Introduction to statistical quality control

Journal of the American Veterinary Medical Association, 2021
Kathleen P, Freeman   +2 more
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Statistical Quality Control

2014
The general objective of statistical quality control (SQC) is to make a statement about the quality of multiple items in an efficient way by only assessing a sample of them. This chapter covers aspects of QM and SQC that are needed as a foundation for the actual contribution of the book.
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Statistical Quality Control

2016
Quality control deals with the subject matter of assurances and testing for failure of the products or services in the manufacturing processes. An important tool is control chart. Several types of control charts and their uses are explained. In each chart, control lines showing Upper Control Limit (UCL), Centerline (CL), and Lower Control Limit (LCL ...
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STATISTICAL CONTROL OF QUALITY

Aircraft Engineering and Aerospace Technology, 1943
IN this issue is brought to a conclusion the series of three articles on “ Quality Control in Production Engineering ” by MR. H. RISSIK who is one of the pioneers of the use of statistical charts for controlling the quality of products during manufacture. He is a member of the B.S.I.
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