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Frontline managers and street-level bureaucracy : a case study

, 2018
Thao Phuong Tran
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STREET-LEVEL BUREAUCRACY AND PUBLIC ACCOUNTABILITY

Public Administration, 2007
The concept of ‘street‐level bureaucracy’ was coined by Michael Lipsky (1980) as the common denominator for what would become a scholarly theme. Since then his stress on the relative autonomy of professionals has been complemented by the insight that they are working in a micro‐network of relations, in varying contexts.
Peter L Hupe
exaly   +2 more sources

Understanding Street-Level Bureaucracy

2015
<i>Understanding Street-Level Bureaucracy</i> gathers internationally acclaimed scholars to provide a state-of-the-art account of theory and research on modern street-level bureaucracy, filling an important gap in the literature on public policy delivery.
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Street-Level bureaucracy in public administration: A systematic literature review

Public Management Review, 2022
Research on street-level bureaucracy has burgeoned since Michael Lipsky published his seminal book on the topic in 1980. Yet little effort has been made to comprehensively overview this stream of research.
Ahrum Chang, Gene A. Brewer
semanticscholar   +1 more source

Street-level bureaucracy in weak state institutions: a systematic review of the literature

International Review of Administrative Sciences, 2022
The study of street-level bureaucracy has been dominated by research from the Global North. Mainstream conceptualizations are, therefore, based on observations from institutional contexts that may vary significantly from the working conditions of ...
Rik Peeters, Sergio A. Campos
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Street Level Bureaucracy, Casework and Justice

Social Theory and Practice, 2022
Most contemporary justice theories focus on the basic structure of society but pay relatively little attention to the implementation of laws and policies at the street-level. As agents of the basic structure, social caseworkers and street-level bureaucrats are, however, potentially in a unique position in the fight to deliver justice at the coalface of
Daniel Engster, Matt Edge
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Discretionary Trees: Understanding Street-Level Bureaucracy via Machine Learning

AAAI Conference on Artificial Intelligence, 2023
Street-level bureaucrats interact directly with people on behalf of government agencies to perform a wide range of functions, including, for example, administering social services and policing.
Gaurab Pokharel, Sanmay Das, P. Fowler
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Researching Street-level Bureaucracy

Mike Rowe
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What Can We Learn from the Street-Level Bureaucracy Approach Regarding Gender-Based Violence Support Services During the COVID-19 Lockdown Crisis?

Violence and Gender, 2023
The COVID-19 (coronavirus disease 2019) pandemic brought a new reality and created several complications and challenges for professionals working in gender-based violence (GBV) support networks. A gap has been found in the literature in terms of evidence
Joanna Andraszak, A. Alarcón, Teresa Morlà Folch   +2 more
semanticscholar   +1 more source