At-Tadbir: Jurnal Ilmiah ManajemenDecreased debit card users also accompany increased QRIS use in digital financial transactions. Adopting the BYOND by BSI QRIS feature among Gen-Z in the Ponorogo Regency is still not optimal. Even though QRIS offers convenience, efficiency, and security
Fitri Nur Uswatun Khasanah +1 more
doaj +1 more source
JRMSI - Jurnal Riset Manajemen Sains Indonesia, 2021 Penelitian ini bertujuan untuk menguji secara empiris pengaruh kualitas pelayanan terhadap kepuasan konsumen pada aplikasi Go-car, menguji secara empiris pengaruh kegunaan terhadap kepuasan pelanggan pada aplikasi Go-car, menguji secara empiris pengaruh harga terhadap kepuasan pelanggan pada aplikasi Go-car dan menguji kepuasan pelanggan terhadap niat ...
Dra. Basrah Saidani, M.Si +2 more
openaire +2 more sources
Pengaruh Switching Cost dan Switching Intention terhadap Word-Of-Mouth terhadap Konsumen Provider Seluler Telkomsel di Kota Denpasar [PDF]
, 2014 The aim of this research was to find out the impact of switching cost and switching intention toward word-of-mouth on provider service Telkomsel's consumer in Denpasar.
Pradnyawati, M. A. (Made) +1 more
core
Green Communication for More Package-Free Ecommerce Returns
Journal of Theoretical and Applied Electronic Commerce Research, 2022 The existing packed mail-based return mode in ecommerce has a considerable negative impact on the natural environment. In contrast, a package-free return mode accepts unpacked ecommerce returns using return points in-store and is a more eco-friendly ...
Yangchun Li +3 more
doaj +1 more source
Effects of user experience on user resistance to change to the voice user interface of an in‑vehicle infotainment system: Implications for platform and standards competition [PDF]
, 2016 This study examines the effects of user experience on user resistance to change—particularly, on the relationship between user resistance to change and its antecedents (i.e.
Kim, Dong-Hyu, Lee, Heejin
core +1 more source
HUBUNGAN ANTARA HAMBATAN BERPINDAH (SWITCHING BARRIER) DENGAN MINAT PEMBELIAN ULANG (REPURCHASE INTENTION) PELANGGAN KARTU IM3 PADA MAHASISWA JURUSAN EKONOMI DAN ADMINISTRASI FAKULTAS EKONOMI UNIVERSITAS NEGERI JAKARTA [PDF]
, 2012 Ahmad Makmuri, Correlation between Switching Barrier and repurchase Intention Im3 Card Customer of Economic and Administration Department State University of Jakarta. Thesis.
Makmuri, Ahmad
core
Switching determinants in subscription service markets : banking and electricity in New Zealand : a thesis presented in partial fulfilment of the requirements of the degree Master of Business Studies at Massey University, New Zealand [PDF]
, 2004 This study examines the important role switching costs play in consumer loyalty to service providers. Banking and residential electricity consumers were studied in New Zealand using the framework developed by Burnham, Frels & Mahajan (2003).
MacRae, Murray Stuart
core
Consumers’ Intention to Switch from Green and Conventional Cosmetics
International Research Journal of Business Studies, 2023 Consumers play an essential role in consuming activities since it can impact environmental preservation. However, previous research stated that the ineffectiveness of green products resulted in consumers choosing to use conventional products. Hence, this
Asri Sekar Mawar Firdausi +2 more
doaj +1 more source
Understanding switching intention of information systems users
Industrial Management & Data Systems, 2014 Purpose – The purpose of this paper is to reveal the impact of usability and switching costs on user intention to switch information systems (IS), and to examine the mediating role of switching costs on the usability-intention to switch relationship. Design/methodology/approach
Asimakopoulos, G., Asimakopoulos, S.
openaire +2 more sources
Switching Intentions of Service Providers and Cultural Orientation
Journal of International Consumer Marketing, 2021 This study performs a cross-cultural comparison to understand how the drivers of switching intentions differ between countries that vary in their long-term orientation (LTO). The authors hypothesize how LTO moderates the influence of the drivers of switching intentions for a mobile phone subscription service.
Tesfom, Goitom +2 more
openaire +2 more sources