Results 121 to 130 of about 535 (221)
The Past, Present, and Future of Customer Knowledge Management: A Review and Research Agenda
Knowledge and Process Management, EarlyView.ABSTRACT We develop and present a framework for research in customer knowledge management (CKM) that synthesizes insights from a comprehensive literature review spanning 2000 to 2024. This framework highlights the determinants, impacts, and moderators shaping CKM and its role in contemporary organizations.
Victoria Y. Ourzik
wiley +1 more source
Knowledge and Process Management, EarlyView.ABSTRACT This study examines how business process management (BPM) maturity shapes digital transformation in a large financial institution operating in a highly regulated, emerging‐economy context. Drawing on a qualitative single case study, the research applies Rosemann and De Bruin's BPM Maturity Model to analyse how different maturity dimensions ...
Shirley Xavier Segala +2 more
wiley +1 more source
Knowledge and Process Management, EarlyView.ABSTRACT Technological advancements aligned with sustainability and resilience requirements, as well as, a greater focus on human‐centric perspectives, are creating significant transformations in supply chains in this decade, bringing them to a more developed stage.
Guilherme F. Frederico
wiley +1 more source
Knowledge and Process Management, EarlyView.ABSTRACT Enterprise Resource Planning (ERP) systems are integrated business management tools used by organizations to manage data and processes across various functions. While financial and technical considerations remain central to ERP selection, sustainable success also depends on the system's ability to support Knowledge Management (KM).
Deniz Sadat Sebti Esmail Pour +1 more
wiley +1 more source
Managerial and Decision Economics, EarlyView.ABSTRACT This study examines the relationship between firm ownership and organizational performance with a focus on heterogeneity in the professionalization of management. Using a comprehensive panel dataset of Spanish manufacturing firms, the study identifies significant ownership‐ and management model‐related differences in productive efficiency. The
Javier Ortiz, Ana F. Gargallo‐Castel
wiley +1 more source
People and Nature, EarlyView.Abstract Tree‐planting initiatives are a crucial part of international sustainability and climate action efforts. Yet, many of these initiatives fail to achieve their long‐term sustainability and climate goals. The role of community value is an often‐overlooked factor in promoting the success of new tree plantings.
Claire L. Narraway +8 more
wiley +1 more source
People and Nature, EarlyView.Abstract Managing wildfire risk requires consideration of complex and uncertain scientific evidence as well as trade‐offs between different values and goals. Conflicting perspectives on what values and goals are most important, what ought to be done and what trade‐offs are acceptable complicate those decisions.
Pele J. Cannon, Sarah Clement
wiley +1 more source
Developing a novel instrument to assess human–nature relational values
People and Nature, EarlyView.Abstract Relational values—the values embedded in relationships between people and nature—are increasingly recognized as critical for understanding sustainability transformations, particularly in relation to pro‐environmental behaviours and well‐being.
Kimberly M. Post
wiley +1 more source
PLANTS, PEOPLE, PLANET, EarlyView.Early modern herbaria house important and useful data on historic environments. However, their contents are often inhospitable to scientific use. Despite this challenge, once their contents have been deciphered, such specimens present novel research opportunities.
Madeline E. White, Stephen A. Harris
wiley +1 more source