Results 21 to 30 of about 5,050,699 (136)

Telecommunications Service Domain Ontology: Semantic Interoperation Foundation of Intelligent Integrated Services

open access: yes, 2012
Network is the bearer of services and services are the soul of network. The convergent network extends the original communications service type and gradually forms new convergent services which integrate the traditional telecommunication services and a ...
Xiuquan Qiao, Xiaofeng Li, Junliang Chen
semanticscholar   +1 more source

Software Development Process Changes in the Telecommunications Industry [PDF]

open access: yesJournal of Systemics, Cybernetics and Informatics, 2006
The tremendous changes in the telecommunications business in the last several years drove changes in the software development processes of telecommunications equipment providers.
John Kevin Doyle   +2 more
doaj  

DETERMINANT INTERELATION CUSTOMER LOYALTY OF TELKOMSEL PREPAID CARD IN JAKARTA

open access: yesManajemen dan Bisnis, 2014
In recent decades the mobile telecommunications technology has grown very rapidly. The deregulation of the telecommunications sector opens greater opportunities for telecommunications companies to compete to provide cellular service.
Devi Ayuni, Andy Mulyana
doaj   +1 more source

INNOVATION-INTERNATIONALISATION LOCI IN MARKET TRANSITION OF INFORMATION AND TELECOMUNICATIONS FIRMS

open access: yesPoslovna Izvrsnost, 2020
The purpose of this study is to analyse differences in a small open transitional economy’s loci on innovation and internationalisation pace. Specifically, the effect of absorptive capacity, product and service innovation, and institutional support on ...
Maja Bašić
doaj   +1 more source

Service System Innovation and Competitiveness In an Emerging Market: The Moderating Role of Managerial Competencies

open access: yesGadjah Mada International Journal of Business
This study empirically examines the correlation between service system innovation and competitiveness in Nigeria, an emerging market, by focusing on the country’s mobile telecommunications sector. The moderating effect of managerial competencies was also
EKOM ETIM AKPAN   +3 more
doaj   +1 more source

Perlindungan Konsumen atas Metode Penawaran Negative Option di Indonesia

open access: yesJurnal Mercatoria, 2019
Negative Option Method is a bidding method that requires confirmation from consumers in accepting or rejecting an offer. If the customer doesn’t provide confirmation, the business actor assumes that the consumer agrees and will be charged a fee for the ...
Elizabeth Anastasia   +3 more
doaj   +1 more source

The Effects of Brand Experiences on Quality, Satisfaction and Loyalty: An Empirical Study in the Telecommunications Multiple-play Service Market

open access: yesInnovar: Revista de Ciencias Administrativas y Sociales, 2017
This article seeks to add to the body of knowledge on the role played by brand experience and its relationship with satisfaction, trust and service quality in the development of loyalty.
António Carrizo Moreira   +2 more
doaj   +1 more source

Improving the Quality of Indihome Complaints Service Using Lean Service Method (Case Study of Customer Care Plasa Telkom Solo)

open access: yesJurnal Ilmiah Teknik Industri, 2021
PT. Telkom Indonesia is a company engaged in the telecommunications sector. Nowadays, the necessity for internet networks has increased, notably since the COVID-19 pandemic. Thus, PT.
Eko Pujiyanto   +2 more
doaj   +1 more source

Consumer Empowerment Index in the Telecommunications Sector: The Role Of Socio-Demographic and Lifestyle

open access: yesJurnal Manajemen Indonesia, 2022
Consumer empowerment is a benchmark for business, especially in the telecommunications sector, for economic fundamentals. This study aims to analyze the effect of social, demographic and economic characteristics and lifestyles on consumer empowerment in ...
Riska Rahma Eka Putri   +1 more
doaj   +1 more source

Drivers of Brand Switching Behavior in Mobile Telecommunications [PDF]

open access: yesAthens Journal of Mass Media and Communications, 2018
Brand switching refers to migration of users from one brand to another. Switching is associated with negative consequences such as declining market share and poor profitability.
Nicholas Grigoriou   +2 more
doaj   +1 more source

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