MOFTI: Mobile Self-Service Framework to Uplift Customer Experience for the Telecommunications Industry in Malaysia [PDF]
Zainab Abu Bakar+2 more
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Governing information infrastructures and services in telecommunications [PDF]
Seamus Simpson
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Deregulation and Restructuring in Telecommunications Services in the United States and Germany
Rosemary Batt, Owen Darbishire
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Antecedents and Outcomes of Service Recovery Satisfaction in Telecommunications in Croatia Along with the Role of Image and Perceived Switching Costs [PDF]
Ariana Nefat+2 more
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Universal Telecommunications Services: A brief history and analysis of the issues surrounding the new Australian legislation on the Universal Service Obligation [PDF]
Stuart Corner
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Customer Perceptions on E-service Quality and Customer Loyalty in Botswana Telecommunications Sector [PDF]
Misani Sephetsolo
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Universal Service in Telecommunications: A Case Study of New Zealand and Vietnam Legal and Institutional Frameworks, with Proposals for Reform in Vietnam [PDF]
Lam Thanh Vo
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The Customer Contentment with Products and Services in Telecommunications Sector in the Slovak Republic [PDF]
Anna Křižanová+2 more
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An XML-Based System for Configuration Management of Telecommunications Networks Using Web-Services
Adnan Umar+2 more
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IPTV Service Policy of Activating Broadcasting and Telecommunications Industry
Seoung Hun Bae
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