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Mapping the implications and competencies for Industry 4.0 to hard and soft total quality management

, 2020
PurposeThe purpose of this study is to map the implications and competencies for Industry 4.0 to the hard and soft aspects of total quality management (TQM).Design/methodology/approachThe author/s collected data from purposively drawn samples of early ...
O. Babatunde
semanticscholar   +1 more source

Total Management, Not Total Quality Management

Journal For Healthcare Quality, 1990
Part I: "The Quality Problem is Real." Hospitals fail because of management. This failure is primarily a result of a lack of a total management (TM) approach. This leads to a crazy quilt of individual add-on programs and projects which struggle to survive in a management climate of constant crisis and reactivity.
openaire   +2 more sources

Barriers to Total Quality Management for sustainability in Indian organizations

, 2020
The paper aims to identify key human and operational focused barriers to the implementation of Total Quality Management (TQM). It develops a comprehensive structural relationship between various barriers to successfully implement TQM for sustainability ...
Vimal Kumar   +6 more
semanticscholar   +1 more source

Into Battle with Total Quality Management

International Journal of Health Care Quality Assurance, 1993
Total quality management is the systematic way of improving quality while containing costs. In the elderly care unit at a hospital, a framework for TQM was installed using the patient trail to understand processes of care delivery, and basing its foundations on the principles of putting patients first, getting the service right first time, meeting and ...
openaire   +2 more sources

The key factors of total quality management in the service sector: a cross-cultural study

Benchmarking : An International Journal, 2019
Purpose Literature refers to the key factors of total quality management (TQM) based on studies carried out in individual countries. However, few studies focus on studying the TQM factors in service companies based on multinational data.
N. Bouranta   +3 more
semanticscholar   +1 more source

A review of total quality management applications in schools

International Journal of Management in Education, 2020
Total Quality Management (TQM) practices are well established in higher education. However, their application in primary and secondary schools is less well established.
Nikolaos Kaiseroglou, E. Sfakianaki
semanticscholar   +1 more source

Total Quality Management in a Hospital

QRB - Quality Review Bulletin, 1992
The adaptation of the management philosophy and tools of total quality management (TQM) to the modern American hospital, its staff, and physicians is a major challenge facing health care today. The TQM "bandwagon" is one that hospitals both want to--and are required to--jump on, insofar as TQM is now part of the revised Joint Commission standards [Ed ...
openaire   +2 more sources

Twenty-first century Total Quality Management: the Emergence Paradigm

The TQM Journal, 2019
Purpose The purpose of this paper is to present the framework of a fourth paradigm since the existing three paradigms in quality management are not sufficient anymore to understand what happened in the past and surely fail to understand what is ...
E. Kemenade, T. Hardjono
semanticscholar   +1 more source

Total quality management and sustainable competitive advantage: serial mediation of transformational leadership and executive ability

Total Quality Management and Business Excellence, 2018
Improving performance through better processes should be the focus of quality professionals. Based on the IPO (Input-Process-Output) model, this study considers total quality management (TQM) as an input of the internal and external of an organisation ...
Rui-Yang Chen   +2 more
semanticscholar   +1 more source

Total Quality Management

Technometrics, 1993
Total Quality Management (TQM) is shaping up as the new managerial wave of the 1990s. Unlike previous managerial waves, however, a basic compatibility apperas to exist between the human services, and social work in particular, and TQM as a philosophy of management.
  +4 more sources

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