Results 331 to 340 of about 6,978,281 (382)
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Shikshan Anveshika, 2014
In this competitive world where customers are known to be the king of the market, a business can survive only when it satisfies its customers. Nowadays, customers are aware of their needs and expectations, and they have a vast range of products to meet their expectations.
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In this competitive world where customers are known to be the king of the market, a business can survive only when it satisfies its customers. Nowadays, customers are aware of their needs and expectations, and they have a vast range of products to meet their expectations.
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The evolution and convergence of total quality management and management theories
Total Quality Management and Business Excellence, 2018This study compares the historical evolution of Total Quality Management (TQM) to eight well-known management theories to investigate whether there are affinities between TQM and the selected management theories.
S. M. Dahlgaard-Park +2 more
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The influence of total quality management on customer satisfaction
International Journal of Healthcare Management, 2019Objective As healthcare costs continue to rise, healthcare consumers expect service quality to improve. The aim of this study was to investigate the influence of Total Quality Management by a healthcare facility on perceived service quality and patient ...
T. Nguyen, Keisuke Nagase
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Cornell Hotel and Restaurant Administration Quarterly, 1999
Eight hotel managers in Valencia, Spain, identified what criteria they considered important for a hotel's TQM program. Those findings were then compared to the results of standard EFQM studies (European Foundation for Quality Management), and the differences noted and analyzed.
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Eight hotel managers in Valencia, Spain, identified what criteria they considered important for a hotel's TQM program. Those findings were then compared to the results of standard EFQM studies (European Foundation for Quality Management), and the differences noted and analyzed.
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Synergetic success factors of total quality management (TQM) and supply chain management (SCM)
International Journal of Quality & Reliability Management, 2019Purpose The purpose of this paper is twofold: first, to present a set of critical factors for total quality management (TQM) and supply chain management (SCM) practices through an extensive literature review; and, second, to identify the relationships ...
M. Kaur +2 more
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Total quality management, knowledge management, and innovation: an empirical study in R&D units
, 2018The purpose of this paper is to examine the reciprocal relation between total quality management (TQM) and knowledge management (KM) and their impact on process and product innovation. The data were collected from a survey of 190 research and development
Amir Honarpour, A. Jusoh, Khalil Md Nor
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Total Quality Management & Business Excellence, 2022
Weng Marc Lim +3 more
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Weng Marc Lim +3 more
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Journal of Manufacturing Technology Management, 2019
Purpose The purpose of this paper is to examine the mediating effect of learning organization dimensions on the relationship between the implementation of total quality management practices and companies’ operational performance improvement.
G. Tortorella +3 more
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Purpose The purpose of this paper is to examine the mediating effect of learning organization dimensions on the relationship between the implementation of total quality management practices and companies’ operational performance improvement.
G. Tortorella +3 more
semanticscholar +1 more source
Social Responsibility Journal, 2018
Purpose The purpose of this paper is to examine how total quality management (TQM) and corporate social responsibility (CSR) affect entrepreneurial orientation (EO) in the context of the hotel industry.
M. Jalilvand +3 more
semanticscholar +1 more source
Purpose The purpose of this paper is to examine how total quality management (TQM) and corporate social responsibility (CSR) affect entrepreneurial orientation (EO) in the context of the hotel industry.
M. Jalilvand +3 more
semanticscholar +1 more source
1997
Kvaliteta je danas temelni faktor opstanka na tržištu, konkurentnosti i profitabilnosti. Strateška poslovna koncepcija temelji se na sustavu upravljanja totalnom kvalitetom. Kvaliteta se ne proizvodi-njome se upravlja. Razvoj kvalitete u razvijenim gospodarskim zemljema dokazuje da je kvaliteta nešto što se gradi, razvija i stalno unapređuje.
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Kvaliteta je danas temelni faktor opstanka na tržištu, konkurentnosti i profitabilnosti. Strateška poslovna koncepcija temelji se na sustavu upravljanja totalnom kvalitetom. Kvaliteta se ne proizvodi-njome se upravlja. Razvoj kvalitete u razvijenim gospodarskim zemljema dokazuje da je kvaliteta nešto što se gradi, razvija i stalno unapređuje.
openaire +3 more sources