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Total Quality Management (TQM) [PDF]
, 1989 Die japanische Auffassung von Qualitat gewahrleistet sowohl fur den Kunden als auch fur die Unternehmung eine bessere Bedurfnisbefriedigung und erfordert deshalb ein neues Management-Konzept. Eine so verstandene Qualitat fuhrt dazu, das Qualitatsdenken und Qualitatswesen eine generelle Unternehmensphilosophie verkorpern, die von allen Mitarbeitern ...
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Total Quality Management in a Hospital
QRB - Quality Review Bulletin, 1992The adaptation of the management philosophy and tools of total quality management (TQM) to the modern American hospital, its staff, and physicians is a major challenge facing health care today. The TQM "bandwagon" is one that hospitals both want to--and are required to--jump on, insofar as TQM is now part of the revised Joint Commission standards [Ed ...
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Total Quality Management and Operational Excellence: Text with Cases
, 2020J. Oakland
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2013
The attainment of quality has always been one of the goals of human effort. But it was not until the last decades that it really started to occupy the attention of management (Juran 1995). Quality then became an increasingly important means of competing on the world market (Bergman & Klefsjo 1994).
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The attainment of quality has always been one of the goals of human effort. But it was not until the last decades that it really started to occupy the attention of management (Juran 1995). Quality then became an increasingly important means of competing on the world market (Bergman & Klefsjo 1994).
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Total Quality Management and Cost of Quality
2004Before we start analysing the philosophy of Total Quality Management it is worthwhile going back to the early days of quality and the quality movement. In fact, the quality concept dates back to the creation of Adam and Eve: “And God saw every thing that he had made, and, behold, it was very good”. (Genesis A 31).
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Total Quality Management and Operational Excellence
, 2020J. Oakland +2 more
semanticscholar +1 more source