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Change management for services redesign in healthcare: a conceptual framework. [PDF]
Silvola S, Restelli U, Croce D, Basu D.
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Key Risks and Mitigation Strategies in Enterprise Risk Management for Private Hospitals: A Mixed-Method Study. [PDF]
Sermhattakit A, Sae-Lim P.
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Embarking on improvement cycles - the next steps in surgical benchmarking. [PDF]
Ramser M +5 more
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Developing a model for evaluating and improving the quality of healthcare services. [PDF]
Liu D, Chen X, Li Z.
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Exploring the building information modelling benefits for sustainable construction using PLS-SEM. [PDF]
Daoud AO +5 more
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Total Quality Management (TQM) and Leadership
Michalski, M., Swiatkiewicz, Olgierd
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Total Quality Management (TQM)
2020Project management utilizes the concepts of Total Quality Management to institute effective communication and an integrated system to implement a successful project strategy and plan. In this chapter quality management components such as, developing a problem statement, performing brainstorming, asking clarifying questions, making decisions, reaching ...
Sunil Luthra +3 more
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