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Total Quality Management (TQM)
1994Die Qualitat wird zu den zentralen strategischen Erfolgsfaktoren im internationalen Wettbewerb gezahlt. Der Kunde mist der Qualitat in der Regel einen hohen Stellenwert bei, was um so mehr wiegt, da heute eher Kaufer-als Verkaufermarkte Handlungsmaxime fur den Anbieter bilden.
Uwe Groth, Andreas Kammel
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The ?total? in Total Quality Management (TQM)
Systems Practice, 1992"Quality" as applied to products or services has come to be generally accepted as meaning "meeting or exceeding the expectations of the producer's/provider's customers." Those who so define quality often incorrectly assume that the customers and the consumers are the same persons or organizations. This is frequently not the case--for example, where the
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Total Quality Management (TQM)
2000Beim ISO-System mussen als Grundvoraussetzung fur die Qualitatsfahigkeit einer Organisation bestimmte Forderungen erfullt und schriftlich festgelegt werden.
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Einleitung - Total Quality Management (TQM)
2011Thomas Hummel, Christian Malorny
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Total quality management (TQM): Implementation in primary education system of Bangladesh
, 2018K. Hasan +3 more
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