Total quality management (TQM) plays a pivotal role in organisational effectiveness. When successfully implemented, TQM tightly aligned with the organisation’s overall business strategy maximises customer satisfaction and changes mindsets towards ...
Sanjana B. Parumasur, Patsy Govender
doaj +1 more source
Developing a TQM quality management method model [PDF]
From an extensive review of total quality management literature, the external and internal environment affecting an organization's quality performance and the eleven primary elements of TQM are identified. Based on the primary TQM elements, a TQM quality
Zhang, Zhihai
core
TOTAL QUALITY MANAGEMENT AND CONTEMPORARY HOTEL INDUSTRY [PDF]
Strong competition in the market has caused the development of a new management approach known as Total Quality Management (TQM). Due to importance that quality plays in achieving competitive advantage, the hotel industry started to apply TQM. During
Ivica Batinić
doaj
Total Quality Management : the development, application and analysis of a Total Quality Management paradigm in healthcare [PDF]
The research programme focuses on Total Quality Management adoption and application. TQM which is established in a number of businesses and industries has more recently been introduced into healthcare.
Waddington, Michael E.
core +4 more sources
The Total Quality Management : The Knowledge, Adoption and Implementation of Contractors in Semarang [PDF]
Total quality management (TQM) is one of the key approaches for continuous quality improvement of the products and services to meet customer satisfaction.
Hatmoko, Jati Utomo D. +2 more
core +1 more source
СИСТЕМА TOTAL QUALITY MANAGEMENT (TQM): ПЕРСПЕКТИВЫ ИСПОЛЬЗОВАНИЯ В СПОРТЕ
Исследованы проблемы использования TQM в спорте. Рассмотрены основные положения системы, приведены её фундаментальные позиции. Предложены возможности использования данной системы в спорте с учётом успешного зарубежного опыта.
Борис Дмитриевич Могуев
doaj
Total Quality Management – A Way to Manage Organizations Centred on Quality [PDF]
Following the consolidation and maturation of quality management, the evolution of this concept has demonstrated that its most advanced form has become Total Quality Management (TQM).
Vasile Dinu
doaj
The Implications of Applying Total Quality Management (TQM) On E-Learning in Egypt. “Suggested E-Learning Service Quality Model” [PDF]
Egypt is seeking to accelerate comprehensive and sustainable development and to achieve higher growth rates for the interest of all classes and categories of society.
Ibrahim, Ola
core +3 more sources
TQM in Construction and Manufacturing Companies of Pakistan: A Case Study [PDF]
The role of construction quality and continuous improvement is vital in the development of construction industry of developing countries. Construction quality and continuous improvement is linked with the adoption of quality management systems in ...
Nafees Ahmed Memon +2 more
doaj
PERSIAPAN TOTAL QUALITY MANAGEMENT (TQM)
Abstract: School is the main place in improving the quality and initial preparation to face the competition that exists today, namely by creating good and quality school management in accordance with the demands of TQM, because school management is a place to create quality and excellence.
openaire +2 more sources

