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EXPLORING KNOWLEDGE AND SKILLS FOR TOURIST GUIDES: EVIDENCE FROM EGYPT [PDF]

open access: yes
Tourist Guides, like all employees within the travel (Tourism) industry must be aware of the needs of travelers (Tourists) and adjust their service and products accordingly, to accomplish this goal TGs are expected to process knowledge of guiding.
El-Sharkawy, Omneya Khairy
core   +1 more source

Robotisation in travel and tourism: Tourist guides' perspectives on robot guides

open access: yesTourism & Management Studies
This study investigates the advantages and disadvantages of using robot guides and the challenges that tour guides may face when integrating these robotic assistants.
Öykü Demir , Ahmet Vatan
doaj  

Tour guides’ perceptions of intercultural safety communication in Finnish Lapland

open access: yesMatkailututkimus, 2016
There has been an increasing focus on customer safety in tourism in recent years. Tour operators have emphasised the necessity of better communication between guides and tourists, especially in intercultural encounters. This article discusses tour guides’
Sisko Häikiö, Ulla Kangasniemi
doaj  

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