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MEASURING TOURIST SATISFACTION WITH MULTIPLE DESTINATION ATTRIBUTES

Tourism Analysis, 2003
This study is an assessment of the findings of a single instrument distributed among four different groups of tourists visiting Mallorca (Spain) and Mugla (Turkey) in the summer of 1998. Its objective was to investigate the strength and importance of each destination attribute on the level of tourists' satisfaction and their intentions of ...
Meti̇n Kozak
openaire   +3 more sources

ATTRIBUTS OF TOURIST DESTINATION AS DETERMINANTS OF TOURIST PERCEIVED VALUE [PDF]

open access: possibleInternational Journal of Management Cases, 2011
The perception of value is governed by perceived quality and perceived costs, but also by product and service attributes. From the whole set of different attributes customer evaluates only a few of them, so it is important to define which attributes are the significant for customer's perception.
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Resident Attribution and Tourist Stereotypes

Journal of Hospitality & Tourism Research, 2019
The value of attribution theory in explaining and predicting resident perceptions of/reactions toward tourists is underestimated by tourism scholars. This article critically analyses the evolution and underdevelopment of attribution theory, as well as the literature on tourist stereotypes which serve as heuristics that may bias attribution.
Cathy H. C. Hsu, Nan Chen
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Tourist Attribution and the Moderating Role of Loyalty

Tourism Analysis, 2010
This study conceptualizes a three-dimensional model of tourist attributional process which explains how tourists account for negative experiences. The three dimensions are locus (internal vs. external), stability (stable vs. unstable), and globality (global vs. specific).
Suh-Hee Choi, Liping A. Cai
openaire   +1 more source

Multi Attributes Approach for Tourist Trips Design. [PDF]

open access: possible, 2016
The authors propose a Multi Attributes approach to meet the demand of personalized tourist tours into cultural cities. Respecting to others works present into the literature, in this paper the decisional process includes two phases and a high number of variables that don't increase the complexity of the problem.
Baffo, Ilaria   +3 more
  +7 more sources

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