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The Effect of Services Quality on Tourist Satisfaction and Tourist Loyalty [PDF]

open access: yesAdvances in Economics, Business and Management Research, 2021
null Irwan   +3 more
openaire   +1 more source

Visualizing ESG Signaling Through User‐Generated Content: A Strategic Foresight Framework for Symbolic Legitimacy in Hospitality Branding

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT Social media platforms today have become essential for consumer‐brand interactions, with visual content playing a pivotal role in shaping engagement and brand perception. Although text‐based user‐generated content (UGC) has been widely studied, the potential of visual UGC, particularly in the travel, tourism and hospitality (TTH) sector ...
Chinchu Abraham   +2 more
wiley   +1 more source

Self‐Transcendence and Self‐Enhancement Values as Drivers of Eco‐Travel Behavior. Implications for Business Strategies for Eco‐Tourism Sector

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT Ecotourism encourages environmentally friendly travel; however, little is known about the underlying value systems influencing travelers' choices and actions. This study uses a mixed‐method methodology that combines post hoc qualitative analysis with a large‐scale quantitative survey to examine the influence of multiple value dimensions on ...
Yuemeng Ge   +4 more
wiley   +1 more source

Internal Marketing of Sustainability: Nonmanagerial Employees' Perspectives in the Hospitality Sector

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT Sustainable business practices are widely promoted in hospitality, yet a persistent gap persists between sustainability strategies and their implementation in daily operations. This study focuses on the sustainability strategy–implementation gap by examining how nonmanagerial employees, responsible for operational delivery, perceive and ...
Zivai Machaka Mare, Humeyra Dogru Dastan
wiley   +1 more source

The Adoption of Sufficiency Practices in Sustainability‐Oriented Businesses: A Mixed‐Methods Study of Enablers, Challenges, and Benefits

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT Sufficiency is increasingly seen as a necessary complement to efficiency and circularity strategies to help prevent the transgression of planetary boundaries. However, empirical evidence on their broader relevance in business remains limited.
Maike Gossen   +4 more
wiley   +1 more source

HARMONIZING THE CONCEPT OF LOVE TO ENHANCE TOURIST SATISFACTION AT KERTA GOSA TOURIST ATTRACTION, KLUNGKUNG

open access: yesJurnal Ilmiah Ilmu Terapan Universitas Jambi
This study examines the harmonization of the concept of love with facility quality and Sapta Pesona to enhance tourist satisfaction at Kerta Gosa Tourist Attraction, Klungkung, Bali.
I Made Trisna Semara, Moh Agus Sutiarso
doaj   +3 more sources

Validated Signalling: How Ownership Structure Enhances ESG Disclosure Credibility in an Emerging Market

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT While signalling theory predicts that ESG disclosure reduces information asymmetry and supports forward‐looking firm valuation, this relationship remains contested in emerging markets with concentrated ownership. Using a panel of 84 Turkish listed firms over 2014–2024 (924 firm‐years) and two‐step system GMM, we examine whether business groups,
Ajab Khan   +2 more
wiley   +1 more source

Microfoundations of Environmental Strategy: How Support and Climate Influence Proximal Versus Distal Employee Green Behaviours

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT Employee green behaviour (EGB) is essential for advancing organisational sustainability, yet the role of emotional support mechanisms in fostering different types of EGB remains underexamined. This study examines how perceived organisational support (POS), perceived supervisory support (PSS) and affective commitment interact with a green ...
Duncan Maguire   +2 more
wiley   +1 more source

Knowledge Management and AI‐Driven Green Practices for Sustainable Performance

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT Organizations increasingly face strategic pressure to translate sustainability‐oriented knowledge and digital transformation initiatives into measurable environmental and organizational outcomes. In response, this study investigates how green knowledge management (GKM) contributes to sustainable business performance through the organizational ...
Hafiz Mudassir Rehman   +3 more
wiley   +1 more source

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