Results 121 to 130 of about 4,638 (164)

Tourist satisfaction in Singapore – a perspective from Indonesian tourists

Managing Service Quality: An International Journal, 2003
This research assessed the usefulness of integrating Kano’s model, SERVQUAL, and quality function deployment. The proposed approach aims to help organisations evaluate customer satisfaction, and to assist in innovative product/service development through the identification of attributes that are attractive to the customer.
Theresia A. Pawitra, Kay C. Tan
openaire   +1 more source

An Investigation of International Tourists on Tourist Satisfaction, Tourist Experience and Destination Loyalty

2019
Humanities, Arts and Social Sciences Studies, 19, 3, 649 ...
Comtas Tassawa, Jantima Banjongprasert
openaire   +1 more source

Sightseeing tourists' motivation and satisfaction

Annals of Tourism Research, 1991
Abstract This field study explored motivation and satisfaction dimensions of sightseeing tourists. For this purpose, 225 were tested for their motives before the day's tour and for their satisfactions after it. The data were collected on 10 different tour buses.
Elizabeth L. Dunn Ross, Seppo E. Iso-Ahola   +1 more
openaire   +1 more source

The influence of tourist infrastructure on the tourist satisfaction in Ohrid

2018
The purpose of the paper is to stress the importance of permanent improvement of tourism infrastructure in advancing tourism satisfaction on destination. It is empirical research of influence of tourism infrastructure on destination on tourist satisfaction in Ohrid city in R of Macedonia.
Blazeska, Daliborka, Strezovski, Zoran, Klimoska, Angela Milenkovska   +2 more
openaire   +1 more source

Tourist satisfaction

Annals of Tourism Research, 1979
Abraham Pizam, Yoram Neumann, Arie Reichel   +2 more
openaire   +1 more source

TOURIST SATISFACTION IN SUN AND SEA DESTINATIONS

International Journal of Business Innovation and Research, 2021
Ana Mª Castillo Canalejo, Sandra Mª Sánchez Cañizares, Luna Santos Roldán   +2 more
openaire   +1 more source

Tourist satisfaction: A predetermined model

The Tourist Review, 1994
Travelling is no longer associated with the word “travail” (labour) and there is a profusion of available information on all dimensions of any kind of trip, such that there is little room for uncertainty (Leiper, 1983). Yet we are accustomed to hearing complaints from tourists who are unsatisfied with their tourist experience. Sources of unsatisfaction
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Analysing traveller ratings for tourist satisfaction and tourist spot recommendation

International Journal of Business Intelligence and Data Mining, 2022
Rajeni Nagarajan, J. Angel Arul Jothi
openaire   +1 more source

Understanding Multiphase Tourist Satisfaction

Tourism Analysis
Sharing travel experiences on social network sites constitutes a new type of interactive communication that is open to different interpretations and that also applies to tourist satisfaction. This study aims to unravel the mystery of the multiphasic nature of tourist satisfaction and tourist experience, including the sharing of travel experiences ...
Michael Tin Hang Lai, Kazem Vafadari
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Segmenting tourists based on satisfaction and satisfaction patterns

2008
Market segmentation has a long history in empirical tourism research. So does satisfaction research. Yet, little work has been done at the cross-roads of these two areas. This chapter makes a step towards filling this gap by (1) reviewing prior work in data-driven market segmentation with a specific focus on satisfaction, (2) analysing managerial ...
Dolnicar, Sara, Le, Huong
openaire   +1 more source