Results 261 to 270 of about 14,550 (309)
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TOURIST SATISFACTION AND DISSATISFACTION
Annals of Tourism Research, 2010Abstract Satisfaction surveys usually include evaluations of different destination attributes on an ordinal scale. On such a scale, the mid-point of which is indifference, the tourist can express his/her satisfaction or dissatisfaction with each attribute. In this study it is suggested that some of the tourists’ negative or unsatisfactory experiences
Joaquín Alegre, Jaume Garau
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Tourist satisfaction and beyond: tourist migrants in Mallorca
International Journal of Tourism Research, 2008AbstractThis exploratory study analyses the role of tourist experience, especially tourist satisfaction, in subsequent migration from the UK to the municipality of Calviá, Mallorca, Spain. An overview and commentary is provided of theory relating to both tourist satisfaction and migration.
David Bowen, Alexander F. Schouten
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Assessing Tourist Satisfaction
Tourism Recreation Research, 1998This study examines tourist satisfaction/dissatisfaction among younger Korean tourists as determined by the perceived discrepancy between the pre-trip expectation and post-trip performance regarding the destination attractiveness and the tourist activity in Australia.
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THE USE OF ETHNOGRAPHY TO EXPLORE TOURIST SATISFACTION ANTECEDENTS [PDF]
, 2009 The purpose of this paper is to provide insights concerning the use of ethnographic techniques to explore the antecedents of tourist satisfaction; otherwise referred to as the needs and expectations which precede tourist satisfaction. By revealing the relevance of both needs and expectations in the tourist satisfaction process, the authors proceed in ...
Christou, Prokopis, Saveriades, Alexis
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Tourist satisfaction in Singapore – a perspective from Indonesian tourists
Managing Service Quality: An International Journal, 2003This research assessed the usefulness of integrating Kano’s model, SERVQUAL, and quality function deployment. The proposed approach aims to help organisations evaluate customer satisfaction, and to assist in innovative product/service development through the identification of attributes that are attractive to the customer.
Theresia A. Pawitra, Kay C. Tan
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2019
Humanities, Arts and Social Sciences Studies, 19, 3, 649 ...
Comtas Tassawa, Jantima Banjongprasert
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Humanities, Arts and Social Sciences Studies, 19, 3, 649 ...
Comtas Tassawa, Jantima Banjongprasert
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Exploring Tourist Satisfaction with Mobile Technology
2007Wireless access with handled devices is a promising addition to the WWW and traditional electronic business. Handheld devices provide convenience, portable access, and large amounts of information to travelers. Many mobile commerce application models have been developed, however, limited research exists on mobile users’ perspectives with regard to ...
JungKook Lee, Juline E. Mills
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The influence of tourist infrastructure on the tourist satisfaction in Ohrid
2018The purpose of the paper is to stress the importance of permanent improvement of tourism infrastructure in advancing tourism satisfaction on destination. It is empirical research of influence of tourism infrastructure on destination on tourist satisfaction in Ohrid city in R of Macedonia.
Blazeska, Daliborka +2 more
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Sightseeing tourists' motivation and satisfaction
Annals of Tourism Research, 1991Abstract This field study explored motivation and satisfaction dimensions of sightseeing tourists. For this purpose, 225 were tested for their motives before the day's tour and for their satisfactions after it. The data were collected on 10 different tour buses.
Elizabeth L. Dunn Ross +1 more
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