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Determinants of satisfaction with campus transportation services: Implications for service quality
Background: In a number of countries, buses are a critical element of public transportation, providing the most inclusive and sustainable mode of transportation to all forms of citizenry, including staff and students of universities.
Felix Charbatzadeh +3 more
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The effect of e-service quality, consumer trust and social media marketing on intention to use online transportation services [PDF]
The aim of this study is to analyze the effect of e-service quality, consumer trust and social media marketing on intention to use online transportation services.
Zakiyah Zahara +3 more
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PREREQUISITES FOR THE CREATION OF A SINGLE OPERATOR OF URBAN PASSENGER TRANSPORTATION
In this article, the authors consider the prerequisites for creating a single operator of urban passenger transportation. This organization is necessary to control the operation of all types of urban passenger transport. The prerequisites are problems in
Evgeny A. Lebedev +3 more
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The Transport and Logistics Services Market and the Quality Parameters of the Transport Service
In today's conditions of uncertainty, the role of transport and logistics is especially important. Increasing competition among companies and countries requires cost reduction. Most of the time of goods’ movement from the primary source of raw materials to the final consumer is associated with its movement along the supply chain, in which various ...
Marina Maletskaya, Stanislav Kholmovsky
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Quality in the transport service
Due to the geographical location in which the municipality of H. Cárdenas Tabasco is located, it is considered the second most important city in the state, becoming the hub and strategic collection center of the Chontalpa area; It borders strategic cities that provide constant activity in the state economy, however, according to the Municipal ...
Rosa del Carmen SÁNCHEZ-TRINIDAD +3 more
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The purpose of this study was to analyze the effect of service quality on customer satisfaction, analyze the effect of service quality on customer loyalty, and analyze customer satisfaction on customer loyalty in Grab Online Transportation.
Maya Sari +3 more
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The highly competitive market conditions in the passenger transportation industry pressure service provider firms to adopt an attitude of customer-oriented service quality. Even though the service quality of passenger transportation has been a concern in
Fatma Pakdil +1 more
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THE RELATIONSHIP OF SERVICE QUALITY, WORD-OF-MOUTH, AND REPURCHASE INTENTION IN ONLINE TRANSPORTATION SERVICES [PDF]
Sophisticated and ever-evolving technology enacts many companies use and utilize technology as a mean of delivering innovative and creative new services.
Leonnard, S.E., Feby Thung
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Carrier's Liability Insurance in the Function of Transportation Service Quality
The quality of transportation se1vices understands quickness,accuracy and safety at minimal costs for the carrier andthe service user. Possible emergency situations may bring substantialmaterial and business damage both to the service userand to the ...
Dragica Dalić +2 more
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Measuring Service Quality of Bus Services in Sulaimani City
This research paper presents a descriptive model to assess the quality of bus services by measuring passengers’ satisfaction in Sulaimani city. Transportation facilities are enlivening the economic activities of any country.
Niyan Hussien Ibrahim +2 more
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