Results 1 to 10 of about 124,695 (168)

Determinants of satisfaction with campus transportation services: Implications for service quality

open access: yesJournal of Transport and Supply Chain Management, 2016
Background: In a number of countries, buses are a critical element of public transportation, providing the most inclusive and sustainable mode of transportation to all forms of citizenry, including staff and students of universities.
Felix Charbatzadeh   +3 more
doaj   +5 more sources

The effect of e-service quality, consumer trust and social media marketing on intention to use online transportation services [PDF]

open access: yesInternational Journal of Data and Network Science, 2021
The aim of this study is to analyze the effect of e-service quality, consumer trust and social media marketing on intention to use online transportation services.
Zakiyah Zahara   +3 more
doaj   +1 more source

PREREQUISITES FOR THE CREATION OF A SINGLE OPERATOR OF URBAN PASSENGER TRANSPORTATION

open access: yesInternational Journal of Advanced Studies, 2023
In this article, the authors consider the prerequisites for creating a single operator of urban passenger transportation. This organization is necessary to control the operation of all types of urban passenger transport. The prerequisites are problems in
Evgeny A. Lebedev   +3 more
doaj   +1 more source

The Transport and Logistics Services Market and the Quality Parameters of the Transport Service

open access: yesBaikal Research Journal, 2023
In today's conditions of uncertainty, the role of transport and logistics is especially important. Increasing competition among companies and countries requires cost reduction. Most of the time of goods’ movement from the primary source of raw materials to the final consumer is associated with its movement along the supply chain, in which various ...
Marina Maletskaya, Stanislav Kholmovsky
openaire   +1 more source

Quality in the transport service

open access: yesJournal of Social Researches, 2020
Due to the geographical location in which the municipality of H. Cárdenas Tabasco is located, it is considered the second most important city in the state, becoming the hub and strategic collection center of the Chontalpa area; It borders strategic cities that provide constant activity in the state economy, however, according to the Municipal ...
Rosa del Carmen SÁNCHEZ-TRINIDAD   +3 more
openaire   +1 more source

Membangun Loyalitas Pelanggan Berbasis E-Service Quality Dengan Mediasi Kepuasan Pelanggan (Studi pada Transportasi Online Grab-Car di Kota Medan)

open access: yesMatrik, 2020
The purpose of this study was to analyze the effect of service quality on customer satisfaction, analyze the effect of service quality on customer loyalty, and analyze customer satisfaction on customer loyalty in Grab Online Transportation.
Maya Sari   +3 more
doaj   +1 more source

Improving service quality in highway passenger transportation: a case study using quality function deployment

open access: yesEuropean Journal of Transport and Infrastructure Research, 2014
The highly competitive market conditions in the passenger transportation industry pressure service provider firms to adopt an attitude of customer-oriented service quality. Even though the service quality of passenger transportation has been a concern in
Fatma Pakdil   +1 more
doaj   +1 more source

THE RELATIONSHIP OF SERVICE QUALITY, WORD-OF-MOUTH, AND REPURCHASE INTENTION IN ONLINE TRANSPORTATION SERVICES [PDF]

open access: yesJournal of Process Management and New Technologies, 2017
Sophisticated and ever-evolving technology enacts many companies use and utilize technology as a mean of delivering innovative and creative new services.
Leonnard, S.E., Feby Thung
doaj   +1 more source

Carrier's Liability Insurance in the Function of Transportation Service Quality

open access: yesPromet (Zagreb), 2008
The quality of transportation se1vices understands quickness,accuracy and safety at minimal costs for the carrier andthe service user. Possible emergency situations may bring substantialmaterial and business damage both to the service userand to the ...
Dragica Dalić   +2 more
doaj   +1 more source

Measuring Service Quality of Bus Services in Sulaimani City

open access: yesKurdistan Journal of Applied Research, 2020
This research paper presents a descriptive model to assess the quality of bus services by measuring passengers’ satisfaction in Sulaimani city. Transportation facilities are enlivening the economic activities of any country.
Niyan Hussien Ibrahim   +2 more
doaj   +1 more source

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