Evaluation of User Satisfaction and Trust of Review Platforms: Analysis of the Impact of Privacy and E-WOM in the Case of TripAdvisor. [PDF]
Martínez-Navalón JG +2 more
europepmc +1 more source
Building a Reliable National Provider Directory-Lessons From Other Sectors. [PDF]
Zhu JM, Barnett ML.
europepmc +1 more source
Urban tourism management based on artificial neural networks analysis and data mining. [PDF]
Cui X.
europepmc +1 more source
Multi-objective contextual bandits in recommendation systems for smart tourism. [PDF]
Qassimi S, Rakrak S.
europepmc +1 more source
Is negative e-WOM more powerful? Multimodal data analysis on air passengers' perception of COVID-19 safety measures. [PDF]
Bai S +6 more
europepmc +1 more source
Stock movement prediction in a hotel with multimodality and spatio-temporal features during the Covid-19 pandemic. [PDF]
Liu Y, Ma L.
europepmc +1 more source
Perceived customer journey innovativeness and customer satisfaction: a mixed-method approach. [PDF]
Vo-Thanh T +4 more
europepmc +1 more source
Le storytelling dans les commentaires de TripAdvisor
Avec l’arrivée du web 2.0 on assiste à une propagation de bouche à oreille en ligne, les consommateurs peuvent désormais discuter et évaluer les restaurants et les hôtels à l’intention de certains, voire de milliers de personnes. L’avis des consommateurs influence ainsi les opinions des clients potentiels, les internautes ayant davantage confiance dans
openaire +1 more source
Natural language processing for analyzing online customer reviews: a survey, taxonomy, and open research challenges. [PDF]
Malik N, Bilal M.
europepmc +1 more source

